Review and analysis of over 217 complaints against GE Capital Retail
GE Capital Retail consumers have reported over 217 official complaints related to Billing statement. Out of the 217 consumer complaints against GE Capital Retail, 11% were disputed by the consumer (i.e. the consumer was not happy with how GE Capital Retail responded to their complaint) and 100% were processed in a timely manner. 36% of consumer complaints against GE Capital Retail resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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GE Capital Retail Credit card billing statement September 11, 2015 - My wife has an Old Navy Credit card, and her total purchase for FY 2015 were $200.00. After several months of paying the minimum to pay off the balance she received a statement that now alleges she owes -. They will not send us an itemized statement showing how we reached this astronomical balance, nor will they explain it to us via phone. They immediately pressure my wife into a settlement discussion asking her to provide a date that she can pay 30 % of the balance and they will cover the rest. ... |
GE Capital Retail Credit card billing statement September 3, 2015 - -Synchrony Financial- - -, FL - : Account Number # - - - - # - - - - Synchrony Financial - - : I am writing this letter in regards to a telephone call that I made on -/-/-. I called several months and asked for copies of the signatures that were used for every purchase that was made since my account was open. I have always suspected something was n't right with my account and after the fraudulent activities from - - I wanted copies of signatures. I want to dispute any purchase that was n't made by me. There are people that work at -... |
GE Capital Retail Credit card billing statement July 16, 2015 - I applied for a private label credit card in store ( -- -, CA ) funded through Synchrony Financial ( formerly GE ). I received a promotional APR of 0 % for 6 months. The transaction was made on - - in order to take advantage of the - - special offers. Eleven Days later, on - -, I received my card in the mail ... along with a bill. I immediately called Synchrony Financial to find out where the mistake had been made. Here in lies the Regulation Z violation. My payment is scheduled for - - which allows me ONLY 14 days to look over the bill as opposed to the manda... |
GE Capital Retail Credit card billing statement July 13, 2015 - I just want to make the Bureau and others aware of the shady practices of the Old Navy Credit Card. I got the store card to use when it would save me money which was only on certain days on certain items, so I used the card rather infrequently. Because of the infrequency ( Maybe 3 times a year ) I requested that I receive paper bills, so I would remember to pay it. An alert popped up on my credit tracker yesterday and upon investigation I had a bill from 9 months ago with Old Navy that had been stacking interest and late fees. When I called I was informed that because my card was used so infre... |
GE Capital Retail Credit card billing statement July 7, 2015 - HelloMy name is - - am account holder of Care Credit/Synchrony BankMy account number - - - - -The Customer Service in this bank is the worst I 've ever know since I 've started to use the credit cards. So are the rules. My credit line was originally approved for $ - always pay in a timely manner. Suddenly with absolutely no reason, I 've received the letter from the customer service, that my credit line was decreased a half! Till $1500.00! At that point I was in process to do expensive dental work, and relied on this available credit. As a result, I 've lost a great deal... |
GE Capital Retail Credit card billing statement June 2, 2015 - I have a TJ- mastercard through GE Capital. I did n't sign up for or request to receive e-Statements. However, I somehow was told I did. This happened when I got a paper statement from a collection agency As soon as I realized that the payment was missed, I asked them why and they said I signed up for e Statements. I did n't. The email address they had on file was n't even mine. I was able to get them to reduce but not forgive the late payment fee. It did n't occur to me that I would be rated - days late. Now they are telling me it 's my fault it was late since I should 've remembered I owe... |
GE Capital Retail Credit card billing statement May 26, 2015 - I paid on my Walmart credit card over the phone $300.00 the minimum payment was $25.00 on -/-/2015. I paid more than required and the rep told me I would n't have to make another payment for the next few months. I never received any past due notices or emails, however -/-/2015 I received an email and a letter a few days later that my credit line has increased. I also logged into my account earlier this month and it said payment due date -/-/2015. The website was very misleading and the representative misrepresented everything to me. The only reason I knew my account was d... |
GE Capital Retail Credit card billing statement April 17, 2015 - I was never provided the - grace period per the contract I signed. This was reported as balance a day after the purchase was made. No product was delivered at this time. ... |
GE Capital Retail Credit card billing statement April 16, 2015 - I received a credit card statement for my Ethan Allen - card ( Synchrony Financial ) for an amount of $44.00. This bill was generated after I made a full balance payment to Ethan Allen. I contacted them after a - minute wait and was advised that it was a billing error/system glitch. ... |
GE Capital Retail Credit card billing statement March 31, 2015 - I was suggested this card from my dental care. As per their suggestion, I applied and was charger for my service. I was making payments in time for past one and half years. For last three months, I dint receive any statement. I was contacted by their reps and informed that i was running behind my payments. I informed that, I will make a payment after I receive the statement. After two days I received the statement and was charged - interest of - balance. I offered them to pay all my remaining balance which is - but informed that I am not making interest which sounds ridiculously high.... |
GE Capital Retail Credit card billing statement March 30, 2015 - I received a Synchrony Bank Credit Card in -, and signed up to pay online from my checking account at another bank. I do this with all of my credit cards, and have been doing it for at least five years - without any problem. I thought I made an online payment on - - ( due date was - - ), and received an acknowledgement email, which I did n't look at too closely. When I got an email today that said I had not paid yet, I looked at the acknowledgement email, and saw that it had *scheduled my payment for the due date. * I would never do this purposely, and when I went online to see... |