GE Capital Retail Credit Card Complaint

Billing statement

GE Capital Retail Credit card department,

Billing statement California

I paid on my Walmart credit card over the phone $300.00 the minimum payment was $25.00 on -/-/2015. I paid more than required and the rep told me I would n't have to make another payment for the next few months. I never received any past due notices or emails, however -/-/2015 I received an email and a letter a few days later that my credit line has increased. I also logged into my account earlier this month and it said payment due date -/-/2015. The website was very misleading and the representative misrepresented everything to me. The only reason I knew my account was delinquent is because - - sent me an email notifying me there was a change in my credit report.

GE Capital Retail customer in California
May 26, 2015

* Source: CFPB Complaint Database

GE Capital Retail response to complaint:
Closed with monetary relief

Consumer disputes how GE Capital Retail handled their complaint

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Contact GE Capital Retail

https://www.synchronyfinancial.com/
866-419-4096
950 Forrer Blvd 
Kettering, OH 45420
GE Capital Retail
GE Capital Retail

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