GE Capital Retail Credit card department,
I paid on my Walmart credit card over the phone $300.00 the minimum payment was $25.00 on -/-/2015. I paid more than required and the rep told me I would n't have to make another payment for the next few months. I never received any past due notices or emails, however -/-/2015 I received an email and a letter a few days later that my credit line has increased. I also logged into my account earlier this month and it said payment due date -/-/2015. The website was very misleading and the representative misrepresented everything to me. The only reason I knew my account was delinquent is because - - sent me an email notifying me there was a change in my credit report.
GE Capital Retail customer in California
May 26, 2015
* Source: CFPB Complaint Database
GE Capital Retail response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.synchronyfinancial.com/ |
Phone | 866-419-4096 |
Address | 950 Forrer Blvd Kettering, OH 45420 |
GE Capital Retail | |
GE Capital Retail |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |