Review and analysis of over 76 complaints against KeyBank NA
KeyBank NA consumers have reported over 76 official complaints related to Problems when you are unable to pay. Out of the 76 consumer complaints against KeyBank NA, 30% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 99% were processed in a timely manner. 7% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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KeyBank NA Consumer Loan problems when you are unable to pay March 21, 2016 - I got a loan from Key Bank for a pool in -. I ended up short selling the house in -, and stopped paying the loan. The loan was sent to collectors and I arranged automatic payments with them in -. I noticed after about a year that the amount owed was n't going down, so I called and spoke to the collection agency and they told me that Key Bank was still charging interest, as they did not and could not charge interest. I called Key bank and they had no idea how that happened. The interest charges stopped after that. In -, my automatic payment stopped, so I called the collectors and as... |