Review and analysis of over 2 complaints against Citizens Financial Group, Inc.
Citizens Financial Group, Inc. consumers have reported over 2 official complaints related to Problems when you are unable to pay. Out of the 2 consumer complaints against Citizens Financial Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Citizens Financial Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citizens Financial Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Citizens Financial Group, Inc. Consumer Loan problems when you are unable to pay June 1, 2016 - Initially when this loan started with RBS Citizens, I had contacted them to change my payment date as it was always on the - of the month. I kept getting told this was n't possible until I had my loan for a year from the - branch. In talking to someone from the - branch, I would get told get your account caught up and we will take care of it. This has gone on for several months and I still do not have a payment date change however this is not the worst of my issues. Approximately 2 weeks ago, I received a phone call from a gentleman, stating he was at my home to repossess my truck. I ... |
Citizens Financial Group, Inc. Consumer Loan problems when you are unable to pay May 19, 2016 - I have been requesting help from my financial institution since - - when my fianc was laid off from his job. I was told that I would need to make 12 payments before my account would be considered for assistance. I continued to make my payments and even more than the amount being requested to try and bring my car loan up to date. After experiencing - deaths in my family and my fiance still not finding work the payments I was being required to make are becoming harder and harder to make, I called in - and - - to request assistance. I was told to make another payment of at least... |