First National Bank of Omaha Customer Service / Customer Relations Complaints

Review and analysis of over 16 complaints against First National Bank of Omaha

First National Bank of Omaha consumers have reported over 16 official complaints related to Customer service / Customer relations. Out of the 16 consumer complaints against First National Bank of Omaha, 13% were disputed by the consumer (i.e. the consumer was not happy with how First National Bank of Omaha responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against First National Bank of Omaha resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.

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New Customer Service / Customer Relations Consumer Complaints


First National Bank of Omaha Credit card customer service / customer relations

March 18, 2016 - I purchased - tickets to a show using my First National Bank of Omaha credit card. The show was canceled. The money was refunded to the credit card. There was a balance of $130.00 when the money was refunded. The credit card company will only send me $470.00 and kept the $130.00. for a payment. I requested a check for the full amount $610.00. The payments to the card were current with no past due balance. They have no right to keep my money. I did n't want the balance paid off at that time. Some of that money I needed to give back to the people that were going to the show with me. I...

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