Review and analysis of over 46 complaints against First Niagara Bank
First Niagara Bank consumers have reported over 46 official complaints related to Problems caused by my funds being low. Out of the 46 consumer complaints against First Niagara Bank, 15% were disputed by the consumer (i.e. the consumer was not happy with how First Niagara Bank responded to their complaint) and 93% were processed in a timely manner. 39% of consumer complaints against First Niagara Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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First Niagara Bank Bank account or service problems caused by my funds being low November 30, 2015 - First Niagara Bank - - - kept paying incoming bills even though my account had a negative balance. The account had dropped to $3.00 but I am fighting - - and was too sick to get to the bank. They charged me - $37.00 NSF fees. I called to explain and a very nice customer service rep credited me the - fees. This was on -/-/-. On -/-/-, when I looked at my account, - of my bill payments were duplicated. The dates and NSF fees on these accounts were recorded on -/-/-. However, they did n't show up when I checked my checking account on -/-/- and neith... |
First Niagara Bank Bank account or service problems caused by my funds being low November 12, 2015 - We have made this complaint earlier this year. First Niagara has been taking out NSF fees when they were not supposed to. Their policies and procedures seem to change between each person. ... |