Review and analysis of over 2 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 2 official complaints related to Problems caused by my funds being low. Out of the 2 consumer complaints against Synchrony Financial, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 50% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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February 7, 2017 - I thought I previously turned on autopay to be effective for my -/-/2017 payment of $84.00, but I did n't notice I either did n't do it correctly or confirm the change so when my due date came up, my payment was not sent. I realized it when I did not see it as a pending transaction after the fact. Since then I successfully turned on the autopay, but now I have a late fee of $37.00 for that late payment. I called customer service today -/-/2017 and asked for a waiver of that fee. I was told its not possible. I previously had an issue that - took responsibility for and waived the fees...
October 15, 2016 - I am in the process of filing bankruptcy and thereby, collecting information for my lawyer. In - -, I had a PC Richard Credit Card from GE Capital consumer Card Company. They have informed me that the statute of limitations has run out. However, - - has been calling me endlessly to collect on this debt, including on a Sunday evening. GE Capital Consumer Card Company changed its name to Synchrony Financial in - to reduce its exposure to the finance business. - - initiated a series of moves to separate this area of the company. That included the Synchrony Financial spinoff ...