Review and analysis of over 38 complaints against TD Bank US Holding Company
TD Bank US Holding Company consumers have reported over 38 official complaints related to Problems caused by my funds being low. Out of the 38 consumer complaints against TD Bank US Holding Company, 18% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank US Holding Company responded to their complaint) and 100% were processed in a timely manner. 53% of consumer complaints against TD Bank US Holding Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
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TD Bank US Holding Company Bank account or service problems caused by my funds being low July 27, 2016 - I have had an account with td bank for less than 90 days and I have received over - dollars in overdraft fees even when I 'm not using my card. I hate this bank. Everyone I go to the bank off - - in -, I ca n't get a manager. This is the most unprofessional business I have ever come accross. SHUT THEM DOWN... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low July 13, 2016 - I 've been dealing with major overdraft charges every month from my bank and I. Any understand that every month my account is almost - in the negative every month. For the last two to three years my account has never been possible longer than 2 months without occupying late fees and overdraft charges. I 've spoken to the bank reps and I 've visited my local branch.im reaching out to cfpb to see if they can dig deeper into the account and help me to start saving my money instead of just giving it away freely back to the bank.TD bank is one of the worse banks I have ever dealt with and I 'm r... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low July 7, 2016 - TD bank is charging multiple overdraft fees totaling to $170.00. The bank account never went negative on there balance transaction sheets. I do n't see how this legal. I have attached a pdf of the account. I need this to be resolved.... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low June 27, 2016 - PART 1, TO BE CONTINUED IN PART 2 : When I signed up at/with TD Bank I only physically signed one agreement that only stated and I agreed to that if my checking account was overdrafted after -, of any given day of the week, I had until - of the following day to bring my checking account current and out of its overdraft status or otherwise I would be charged and receive an overdraft fee of $35.00 for each appropriate overdraft transaction in my checking account. Being a very low fixed income Social Security - and SSI monthly recipient due to my - and - status, I found this arra... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low June 21, 2016 - Recently TD Bank change the way they process transactions. I am a customers that lives check by check. My work checks are direct deposit on fridays each week. I pay my car every other week and now I have incurred in more than - overdraft fees of -. They said this change was because customers wanted it like that. What customers rich customers? I ca n't not afford this and certainly I ca n't not afford loosing $35.00 dollars just like that. The only reason why have n't close my account is because I have to many payments linked to my account. I feel this NEW thinks is not only afftecting ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low June 21, 2016 - I am currently a customer of TD bank ... .small electronic debits were attempted from a merchant which caused my account to be overdrawn.the bank charged me - in overdraft fees, i contacted them to have these fees reversed and was denied ... Imagine - overdraft fees for a - transaction.... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low June 17, 2016 - I am currently in bankruptcy proceedings case no - and unbelievably TD Bank has assessed me almost $900.00 in fees and overdraft fees since late - early - 2016. Some of these fees are $170.00 each while the smallest ones are $35.00. I have told TD Bank repeatedly and countless times that I am in bankruptcy and have told them to stop automatic payment withdrawals to avoid getting hit even more excessive OD fees but they just do n't care and do n't listen, and it seems that they are deliberately not blocking ACH auto-payments and checks in order to further compound and add to my f... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low June 9, 2016 - Hi, TD BANK fraudulently charged $200.00 NSF fees when I had enough money in my account to cover debits. I had a balance of credit - $220.00, I had a debit come in for $220.00. Td bank held the debit until another item came in to purposely have my account overdraw with not enough funds to pay the big debit of $220.00. This is illegal. They are trying to use the excessive overdraft fees to finance their bank and profit. ( PLEASE SEE MY BANK STATEMENT BELOW OF PROOF OF ABUSE OF E-CESSIVELY CHARGING OVERDRAFT FEES BELOW, WHEN I HAD ALOT OF CREDITS THAT WOULD HAVE COVERED MY DEBITS, BUT TH... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low May 17, 2016 - I have been a customer of TD Bank for a few years now. I recently learned that this bank is charging me about $5000.00 in overdraft fees from several bank accounts that I 've had with them. Till this day I do n't have any stamens explaining how the overdraft and these accounts accured. However I also learned that TD Bank has been sued and the pass for illegally charging people overdraft fees on their accounts by we are arranging the order of transactions from the highest number to the Lowest number in order to charge overdraft fees per transaction. I recently had a account that was closed by... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low May 11, 2016 - So a few weeks back i went into my local td branch to get a new debit card made and to deposit cash, while i was inside i delt with a few different individuals at the branch in - nj. I was assailed verbally while explaining that i didnt agree with a few service fees i was being charged, the bank had not only changed my account status from student to non without notifying me ( which changed the minimum account balance from - to - $ ) but ALSO changed their overdraft fees to make them more stringent, so that even if you made sure to bring the balance to - $ the same business day, the... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low May 5, 2016 - A stop payment was placed on an item from - in the amount of - today, the item is currently pending out of the account as of today, -/-/-. This item is a charge from - for insurance on a car rental, the reservation is from yesterday, -/-/-. -, the car rental company, charged additional insurance at time of vehicle pickup. Their rep failed to see insurance was purchased prior. I spoke with an - rep earlier this evening named -, she was able to refund it but there is a stop payment fee in the amount of - charged by TD Bank. I need this refunded ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low May 4, 2016 - I am a TD bank member and I had an issue with a company that was withdrawing from my account without my authorization and was taking out 4 different payments this also caused me to have overdraft fees. I went into my local branch to clear up the matter and they explained they could not help me. ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low May 3, 2016 - TD Bank Keeps Selectively Deciding what transactions to pay, and what transactions to reject causing numerous fees to be incurred .... TD should have just rejected sale when presented to be paid resulting in a declined transaction ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low May 2, 2016 - I have - recent issues with TD Bank regarding - different accounts. Both complaints have to do with excessive charging of fees. The first is TD Bank assessed charges against an estate account which dipped below $100.00 as I was in the process of closing the estate and account. The fees they charged caused the account to go into the negative. that is the only thing that caused the account to go negative. I fought that and got most ( but not all ) of the charges reversed. The 2nd item involved TD Bank clearing unauthorized charges against a business account which put the account into the... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 28, 2016 - I overdrawn my account with a transaction and it posted and was charged the $35.00 overdraft fee. The next day the bank reversed the transaction and charged me another $35.00 overdraft fee. If I am being charged for an overdraft fee once for the transaction I should not be charged it again. ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 27, 2016 - I was denied the opportunity to open a joint bank account at - - - - with my husband because of derogatory information reported to them by -. ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 25, 2016 - Bank allowed charges to go through on my account after I told them not to via secure message on the online banking site. They told me that the conversation I had with their employee only related to not allowing money from my savings account to be used towards the charges and not the main account. At no time when I signed up for the account and signed a form to allow charges to go through without sufficient funds or when I advised them to stop allowing any charges to go through was I told that this was a separate agreement. ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 25, 2016 - I have a banking account with TD Bank. TDBank has a consistent pattern. If you get a statement on the - of the month and you pay your bills on the -, they both go in the same date and TD Bank will charge you an Overdraft Fee for EACH payment that you paid electronically. They have totaled for last month taken over $800.00 in one month in overdraft fees. Since the beginning of the year it has been over $2000.00. ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 18, 2016 - I am contacting you for my son who is -. His girlfriend did his taxes and placed her checking account number for deposit. In the meantime she overdrew her checking account and did not pay the fees. She tried to close the account but the bank would not let her until the fees were paid. Meanwhile they charged the account daily. My son 's name is not on this bank account. The bank took all of my son 's tax return in the amount of $1000.00. and will most likely take his state tax return as more money is owed on the account. The bank in TD Banknorth in -, -. My son 's name is - - -... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 16, 2016 - I previously reported issue with CFPB. The same unethical practice has happened again despite receiving a letter indicating they were changing their policy in -/-/-. I suppose it has n't happened yet and they are still processing transactions high to low instead of order they are received. But what really concerns me is that today on my statement there is a line item that says $35.00 " debit card authorization ''. I have not used my card so when I called to inquire they said it was an overdraft fee. Talk about deception. I was concerned someone used my card but instead it 's the bank di... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 14, 2016 - Please attach to CFPB Case Number : -. Yesterday, I received a call from a TD Bank representative to discuss my complaint and that ssme TD Bank representative told me she would get back to me yesterday about refunding/waving the overdraft fees I had received on my TD Bank checking account due to me not having access to a TD Bank ATM because the TD Bank branch door would n't open when I inserted my TD Bank Debit Card. I never heard back from that TD Bank representative. So yesterday when I go to make another deposit before - so I do n't receive anymore additional overdraft fees the ATM ma... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 13, 2016 - Yesterday, I went to a local TD Bank to make a $400.00 deposit before - so I could bring my checking account current and not have to deal with receiving any overdraft fees but when I got to the local TD Bank, after banking hours, my TD Bank debit card would n't open the door. No matter how many times I tried swiping my TD Bank debit card, the door would n't open. Si I never got to make my deposit before -. When I called TD Banks ' customer service department, the young lady who answered my call quickly told me that this was starting to happen a lot with their customers and as I started... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low April 7, 2016 - I was charged $170.00 for overdraft fees on - -, 2016. The bank held all my debits and presented them on the same day, beginning with a large check I wrote for $15000.00. As a result, I was charged $35.00 for a $1.00 item, another $35.00 for a $7.00 item, another $35.00 for a $34.00 item, etc. I realize that I am responsible for ensuring that I have funds available, and I review my online bank every day. My online reflects that funds were always available for all the items I presented, when I presented them. I have attached online screen prints. I can not afford to be cha... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low March 22, 2016 - I am contacting you for assistance in initiating a dispute with TD Bank in regards to excessive overdraft fees. I have a checking account with TD Bank and I am enrolled in TD Bank Overdraft Protection Coverage. However, TD Bank has been for a long time abusing this enrollment and excessively charging me fees. TD Bank does not properly allow their clients to be aware there are pending transactions on an account due to their outdated processing system which can take even up to three days to reflect an instant debt transaction on an account. TD Bank on Saturday and Sunday do not reflect any trans... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low March 10, 2016 - I consider myself to be a smart and responsible consumer. I was recently charged for - overdraft fees by TD Bank. I keep a record of my purchases and also check my balance online daily. I made - purchases/payments to - - on -/-/16. This left me with approximately a $10.00 balance. When I checked my account on -/-/- everything was fine. On -/-/- the - aforementioned payments came out but only after a unauthorized charge of $130.00 hit my account on -/-/-. I spoke with the company that charged me and immediately deposited $130.00 to cover that even thoug... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low February 24, 2016 - On -/-/2016 I was charged - - $ overdraft fees totaling - $ for charges to my TD checking account. My available balance was - $ and I had a - $ pending charge in my account, which I had time to make a deposit to cover the extra - $ which I did at - on -. I was unfairly charged - $ for charges that were in fact covered because I had the available money in my account to cover them ( -, - & - ) and after my balance was -. TD bank has charged me 5 times the amount that my account was overdrawn for and I think its absolutely absurd! These banks are getti... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low February 23, 2016 - I notified TD Bank in writing that I filed a Chapter - Bankruptcy Petition in the - - Bankruptcy Court on - -, 2016 in case no - and that they needed to stop plundering my bank accounts in overdraft charges, finance fees, and other plunders because my - checking accounts ( ending in - and - ) were both in the negative and they needed to cease and desist. However, in direct violation of the federal automatic bankruptcy stay, these criminal bankers continued to plunder my bank accounts anyway, with $35.00 here, and $75.00 there, and $100.00 there etc, over and ov... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low February 20, 2016 - On -/-/2016 I deposited my pay check and on -/-/2016 authorized ACH transaction Of $20.00, $50.00, & $50.00 and it presented to bank next day I.e -/-/2016 my td bank looked to grab the opportunity and cleared my check on -/-/2016 and charged me fees of $100.00 When I complained the bank reversed $35.00 .I have never opted in for any overdraft protection but I believe bank delayed clearing my check so to charge overdraft fees.pls help is it legal. Thank you for attention ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low February 9, 2016 - Dear CFPB, I had a checking account with TD bank, which seems like was overdrawn by error. I had linked my TD Bank to my - credit card. By error it seems like the software submitted multiple ACH requests. I learned from TD bank that I was negative ~ $200.00, however, in less than 4-5 weeks, TD bank charged me more than $250.00 in fees. They sent this amount to collection and closed my account. I am - years old. I had only - checking account. I am kindly requesting TD bank to please reopen my account and please remove the fees. I want to pay the overdrawn amount ASAP. Please as... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 30, 2016 - In - 2015, I used my bank card to pay for a hotel reservation and immediately requested a refund, because the provider could not accomodate with a closer location to a workshop I was attending. I asked the hotel to give me a refund and was told they could not refund me because the transaction was done through a third party. I then contacted my bank to do a chargeback. I filed - claims with my bank and received a letter recently that they closed my account because of overdraft fees and would not refund my money from the transaction. The account is now in collection and my claims are close... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 27, 2016 - What happened was about a little over 2 years ago right before thanksgiving I had an attorney trust account at td bank under the name - -, -. trustee. I also opened a new business account for - with the ein number of -. I had received a debit card for both accounts. my attorney trust account was the account i has all my money in. however, i received a call on a late Thursday or Friday afternoon that my attorney trust debit card had been canceled from ny where i opened the account, but the debit card was issue at my home branch in -, fl. due to this I had no money and was not ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 26, 2016 - I paid off my TD Bank overdraft protection in full as stated online. Thursday -/-/2016 I checked my account Monday -/-/2016 and found I had remaining balance of - I paid that amount only to find the same day another - was tacked on after I made the required payment. This has happened on multiple occasions. It is a rip off of peoples money. If a payment is made the bank should not be allowed to ask for more money than originally requested on multiple occasions. I have even called the bank previously to get the amount owed. It was told to me and I paid it only to find the same ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 9, 2016 - I am an account holder for my personal, business and Interest on Lawyer 's Trust Account ( IOLTA ) accounts. In addition, I have a joint account with my husband, - -. My husband also has a separate account and we have - savings account for our children. All of these accounts are with TD Bank. I am astonished at how many overdraft fees that have been charged to my accounts. The following fees have been accessed since - of - : Business checking assessed $18000.00 - Simple Checking assessed $3100.00 - simple checking assessed $3700.00 After reviewing all of our account... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 6, 2016 - We were charged overdraft fees on multiple transactions from our checking account with TD Bank. And then we were charged an overdraft fee ... on the overdraft fees. Prior to any of this happening, we elected to decline overdraft protection on our accounts so the charges should have never gone through in the first place and should have been declined, as per our agreement with TD Bank, at the point of sale. Additionally, the charges were never actually posted to the account. They were Pending charges, we noticed that our account would become overdrawn if we did n't deposit money, so we transfe... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 4, 2016 - I 'm basically filing this complaint against TD Bank, just to set the record and get the facts straight with the following situation : On -/-/15, I went to the -, - - - TD Bank branch to make a deposit so that I would n't receive any overdraft fees but when I got there I discovered the branch 's ATM was malfunctioning and not accepting deposits. At that point in time I realized I was not going to be able to make it to another TD Bank branch by the cut off time of - -, to avoid being charged several overdraft fees. So at that point in time I called TD Bank 's - custom... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low January 1, 2016 - I sent a complaint about TD Bank on -/-/- regarding being charged an overdraft fee when I deposited money into the account before the fee was given. Today, -/-/-, they ( TD Bank ) deducted the maintenance fee of $8.00 and because the overdraft was not returned I am put back into the negative ( - $2.00 ) again. ... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low December 31, 2015 - On several occasions in the past year TD Bank has erroneously deducted overdraft fees from my checking account. Ive disputed this with TD Bank and have been refunded a third of these fees. Ive suffered hardship and undue stress during these times. Last - - was the beginning of this nightmare which ruined - for my - children. On - - - TD Bank allowed - transactions from - to be debited from my checking account which left me in the negative over $700.00! These transactions were not authorized to be debited and yet TD Bank still kept putting other transactions through... |
TD Bank US Holding Company Bank account or service problems caused by my funds being low December 29, 2015 - On - -, 2015 an amount of $36.00 was paid on my behalf from TD Bank. I checked the account on - -, 2015 and realized that the account was in the negative. That same day - - -, 2015 ), I made a deposit at the bank at - - of $40.00 to cover the negative balance in the account. Today, - 29, 2015, I received a letter from the bank say that they charged me an overdraft fee of $35.00 for that day and they charged it after midnight and after I had posted the cash deposit at the bank. ... |