TD Bank US Holding Company Bank Account Or Service Complaint

TD Bank US Holding Company Bank account or service department,

Checking account Problems caused by my funds being low Florida

What happened was about a little over 2 years ago right before thanksgiving I had an attorney trust account at td bank under the name - -, -. trustee. I also opened a new business account for - with the ein number of -. I had received a debit card for both accounts. my attorney trust account was the account i has all my money in. however, i received a call on a late Thursday or Friday afternoon that my attorney trust debit card had been canceled from ny where i opened the account, but the debit card was issue at my home branch in -, fl. due to this I had no money and was not able to go to the bank until Saturday night or Sunday. The reason the banker called from ny was that is was improper for a trust account to have a debit card which i was using at all the td branch banks in - and - with the bankers knowing the debit card came to my attorney trust accocunt. After that, Saturday night i had become - and i had become destitute and was without any money for lodging, gas, and so forth.


money, however I took out money a couple times and the next few days I saw lots of overdraft charges. I called the customer service and they denied me any credits for the bank canceling my card and forcing me to overdraft my account to have money instead of being destitute and have charges. I went to the branch where I opened the account and continuously got the run around and no answers about rectifying the overdrafts and was treated in such a disrespectful way. After that I did not pay anything I owed the bank on that account since they would not rectify the overdraft charges since they incorrectly or illegally issued a debit card to a trust account. Shortly after this, I ended up having some family and personal issues which I directed my attention to and had in mind to try to write the cfpb about this issue since I had on - previous occasion had written the cfpb and had a positive outcome. Now, twice in the past couple weeks I have gone to my home branch and other branches to try to resolve this issue and put that account into good standing. I have no success in resovling this issue when speaking to any of these bankers at any of the branches I inquired including my home branch. Today on - -, 2016 I went one last time and asked at my branch in -, fl about trying to look up this account and fix this issue. The branch manager took my number and said she would call me to follow up today. I had never received a call from this branch manager lori today and it just follows their protocol of being negligent and not caring about their customers. I am requesting that this account be opened back up, put in good standing, and any fees that were paid for overdraft charges in this chevy river warehouse, llc account be credited back to the bank account, and in addition the bank should clear my name from check systems or any other flag they put me on or my business accounts. Thank you for your time in advance, Yours Truly, - - - If you need to contact me please fee free at - - -