TD Bank US Holding Company Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TD Bank US Holding Company Bank account or service department,

Checking account Problems caused by my funds being low Virginia

I am an account holder for my personal, business and Interest on Lawyer 's Trust Account ( IOLTA ) accounts. In addition, I have a joint account with my husband, - -. My husband also has a separate account and we have - savings account for our children. All of these accounts are with TD Bank. I am astonished at how many overdraft fees that have been charged to my accounts. The following fees have been accessed since - of - : Business checking assessed $18000.00 - Simple Checking assessed $3100.00 - simple checking assessed $3700.00 After reviewing all of our accounts, we are outraged at the amount of insufficient funds we have been charged on these accounts. I have numerous times demanded that I be removed from the overdraft protection on all accounts. Several times it was never completed. Finally, in - of - I again asked to be removed from overdraft protection because charges


When I called today to protest the representative informed me that I was not " fully '' removed from the protection. I demanded an explanation as to why I was n't " fully '' removed on all of my previous attempts. She did n't have an answer and actually hung up on me. I have learned from your representatives and from my own research that TD Bank is notorious for running larger amount of transactions first and then running all the lesser amounts so that more transactions can be assessed the overdraft charge of $35.00 for each transaction. These transactions are usually in the tens of dollars and often as little as a $1.00 and for each transaction I have been charged $35.00 in transaction costs, totally over $25000.00 in overdraft fees. This is outrageous. I can not imagine how TD Bank is permitted with federal oversight to engage in such price gouging. I also can not imagine this has n't received more attention from consumer advocacy groups or even account holders.

TD Bank US Holding Company customer in Virginia
Jan 09, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with explanation

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