Resources for resolving common issues with Element Global Services products and services
You can reduce the number of unwanted calls from Element Global Services you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Element Global Services Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay October 3, 2016 - I have been receiving several harassing phone calls from a company called Element Global Services based out of New York State. Each phone caller leaves a voicemail threatening to have me arrested over a debt in which they will give me no information on. They have my social security number. When I ask for information or documents to support their claims against me, they do not provide any. They harass my place of employment and go as far to call relatives cellphone and landlines looking for me. I have documented phone calls with their threats verbatim.... |
Element Global Services Debt collection improper contact or sharing of info contacted me after i asked not to June 13, 2016 - Debt collector agent from Element Global Services continually calls me looking for someone I do not know. I have had this phone number for 30 years. They tell me they 'll remove my phone number but in a few weeks I get another call. The police department tells me he lives in the same town and they know who he is. This time the agent asked if I was his mother. ... |
Element Global Services Debt collection cont'd attempts collect debt not owed debt is not mine January 15, 2016 - Element Global Services has continued to leave voicemail messages on my phone asking for a specific person. I am not that person. I advised them they had the wrong number. The next day, they left two new voicemail messages for the same person ( who is not me ). ... |
Element Global Services Payday loan can't contact lender can't contact lender January 11, 2016 - I have not gotten a pay day loan for several years. ( not sure when exactly ). For the past two months a company named - - - has been calling and when I answer they hang up. I am filing for bankruptcy and tried to call them back to give them my information, and every time I get disconnected. Not once have I heard from a real person, it 's always a machine. i do n't know what they want because my payday loan was paid off. ... |
Element Global Services Debt collection communication tactics threatened to take legal action November 9, 2015 - - - called my home number listed allegations filed against me and failure to contact her will result in legal action. the name given ( - ) is not anyone that resides in our home, currently or previously. We do not have any outstanding debt, or allegations against us.-. number stated it is a debt collector and kept me on hold ( probably long enough to get my office number ) and then told me the person at number - is not available, please leave a message. ... |
Element Global Services Debt collection communication tactics threatened to take legal action October 20, 2015 - Continuous rude, threatening, and harassing messages or long blank messages left. When I attempt to contact the company provided no agents available after - hours. ... |
Element Global Services Debt collection improper contact or sharing of info contacted employer after asked not to September 25, 2015 - - - FROM GLOBAL ELEMENT CALLED MY WORK PLACE ON -/-/15 AND WAS TOLD SHE CAN NOT CALL MY WORK AND MY EMPLOYER DOES NOT ALLOW THESE TYPES OF CALLS. THE COMPANY THEN CALLED A FAMILY MEMBER A FEW DAYS LATER AND GAVE THEM INFO REGARDING MY PERSONAL BUISNESS THEN ON - - CALLED FROM GLOBAL AND AGAIN I TOLD HER SHE CAN NOT CALL MY WORK. SHE THEN GOT NASTY AND THREATEN ME SHE WOULD GET A LAWYER ... |
Element Global Services Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay June 11, 2015 - I have - messages on my phone from a - - from Element Global Services saying he is going to charge me with theft of merchandise and have me arrested over my credit card debts he also called my mother who is sick and elderly - times after he was told do not call he called her names and said she better give me the messages he then called my soon to be ex spouse on a number that should have never been found out and told him watch out and watch what he does I called my local police non-emergency and was told I should do this before making a harassment report on him he has called from m... |
Element Global Services Credit card other June 10, 2015 - I am working with a debt company who has legaly rights to help me. This - credit company after fax to them who is handleing do not call my number has been harrassing me non stop even at - ... |