Review and analysis of over 31 Other Mortgage complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 31 official complaints related to Other mortgage. Out of the 31 consumer complaints against JPMorgan Chase & Co., 32% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Mortgage application, originator, mortgage broker May 25, 2016 - We had a home equity line of credit for 5 years that expired in - 2016, with a balloon payment due of $240000.00 which we received a letter in the mail a week before the expiry date telling us that our payment was due. I immediately went to see my local bank and he could not help us, because we were a member of private banking and he could not even see our information. So, he then gave us a name for a loan officer, which we called when we got home and sent him all our paperwork, he then determined that we would not be eligible for a mortgage because my husband had a year before that lost ... |
JPMorgan Chase & Co. Mortgage settlement process and costs May 24, 2016 - I have gone thru a nightmare JP Morgan chase. We were promised 2 % mortgage for both my - and - mortgage and were told not to pay. All we received were a nightmare almost lost our home and were cornered into taking whatever they offered they even added $30000.00 to our mortgage ( which I have asked about over and over ). We owe more now than we did when we first took our loan out after paying 10 years. Were not able to fix the - loan for a lower rate because the house was not worth that amount and we could not get out of the loan with chase plus the rate will increase over time. The... |
JPMorgan Chase & Co. Mortgage settlement process and costs May 18, 2016 - -/-/16 Purchase offer in the amount the home was listed for, $500.00 deposit, and proof of funds submitted to - ( Listing Agent for the property ) by my - -. -/-/16 - emailed - to inquire as to whether the bank had made a decision in accepting my purchase offer who then informed - that the bank had made a counter offer asking for a $2000.00 deposit be placed on the home. I drove to - 's office that day and made out the additional check that the bank was requesting. -/-/16 - called - to confirm the status of the purchase offer. At this time s... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 18, 2016 - This property has sat unoccupied and with little maintenance by the Owner/Property Manager for a year. The Association has had to take over property maintenance. The Association has incurred a substantial amount of fees as the result of the lack of maintenance on this property which likely we will not recoup. Surrounding properties have filed multiple complaints with us and have concerns that the appearance of this property has detracted from the value of their property.... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 18, 2016 - This property has sat unoccupied and with little maintenance by the Owner/Property Manager for several months. The Association has had to take over property maintenance and has incurred fees as the result of the lack of maintenance on this property which likely we will not recoup. Surrounding properties have filed multiple complaints with us as well as the property management company. Surrounding property owners have commented that the appearance of this property has detracted from the value of their property.... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 15, 2016 - Chase continues to ignore my requests for information regarding the history of my mortgage and how their actions have resulted in huge financial losses for me.... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 12, 2016 - I recently applied for a modification with CHASE and I was given multiple different reasons for denial and was never given an exact reason. I was even told by a manager that they used a specific amount of income and then was told otherwise by - different people. when I started this program I was only 1 payment past due. I am currently 3 payments past due on my mortgage and all I want is to continue making payments on my mortgage but I do not have enough to make up the past due amount. My complaint overall is that is nearly impossible to understand this process and not to mention CHASE never... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker May 5, 2016 - I was approached by a Chase Mortgage Broker in - - regarding lowering my mortgage interest rate. This was under the - Program and my mortgage was then refinanced under - at 5.375 %, as we know interest rates significantly have fallen since then. On - -, - I contacted - -, the Chase Mortgage - regarding the possibility of having my interest rate lowered. He responded with.. " All we know is that it made sense then - and rates were still historically low - unfortunately, we do not have a crystal ball, so there was no way for us to know if rates are going up or down... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 27, 2016 - I 'm being told I owe Home Owner Association fees as well as outstanding property tax from -/-/--/-/- even though the property was charged off -/-/- by Chase Mortgage. I have a copy of the Cancellation of Deed that was filed -/-/- at the County Court House which was also filed by Chase Mortgage. However unbeknownst to me I 'm still showing as the current owner of the property and responsible for all the late fees. This derogatory blemish was scheduled to come off my credit report this year. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 26, 2016 - I Have a USDA Rual Guaranteed housing loan. The loan was with a smaller bank to start then chase bought the loan. A couple years later, I got into a Divorce and tried to sell the home. Got an offer where we thought we were going to end up getting - back. With unexpected fees could not come up with the -- to close the house. So it fell through on day of closing. Since we thought the house was sold my ex and I moved out of the house into rental homes. The mortgage was more than I could afford by myself especially with a house was renting too. After a couple of months of not being able to s... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 26, 2016 - This is concerning the property located at - - -, -, T- -. The property has been vacant for more than 18 months and is having a negative affect on the surrounding properties and the - finances. We believe the mortgage company is delaying their foreclosure in an effort to take responsibility for the property including maintenance and paying HOA dues. We are also concerned that this obviously vacant house is becoming a location for elicit activities causing great concerns to neighbors. ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 25, 2016 - Hello, I am writing to you in regards to my mortgage with Chase Mortgage Company. I was recently approved for a loan modification. However, I have concerns as follows : During the 3-month trial phase, Chase, again, as they did several years prior, neglected to properly process my on-time payment. It is now recorded as being late. As a result, the final documents for the modification were not sent out as was initially indicated by the Chase representative. I not only had planned to be out of town ( planned several months prior to this incident ), but upon my return back to town, I was only give... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 25, 2016 - I have been working for more than a year with Chase Mortgage company -/-/- trying to get an assumption modification on my our family home and deceased mothers home.Month after month. Getting paper work after paper work, notaries, lawyers, signatures. Only to be told in -/-/- Chase, - denied me the opportunity after almost a year, because its not my primary residence. And refused to make a reasonable affordable payment arrangement to catch up the note. Instead demanding $5000.00 plus to reinstate the loan.. During the modification process I was told not to make payments, that the... |
JPMorgan Chase & Co. Mortgage settlement process and costs April 24, 2016 - I am first time home buyer. I bought a short sale house from JP Morgan Chase. Seller 's property disclosure document ( Exhibit A ) provided false information. These issues were not found during inspection such as termites, Basement leak, Roof leak and dead trees in the premise. Buyer is interested to know what is recourse for the false disclosure made in the agreement. Buyer spent $1800.00 for removing the dead trees alone. Buyer expects to compensate the monetary loss incurred by the buyer for fixing the issues. Attached pictures for evidence ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 22, 2016 - To Whom It May Concern : A short sale request was submitted in - - to servicer Chase bank. They kept losing documents and after 7 months, we received a short sale approval on - -, -. The buyer was tired of waiting so they walked. A second buyer contract was submitted to Chase and Chase decided we needed to start process all over again. Per guidelines established by hmpadmin.com, it clearly states, '' fixed termination date not less than 120 calender days from the effective date of the shortsale notice ''. This means the approved net is good for 120 days on HAFA short sale notic... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker April 22, 2016 - I am in the middle of trying to get my home refinanced through Chase. When I got their letter on my " credit score '' it was only - ( per them that was the score from - ). I contacted - and per them my score was - ( it is now - as of today -/-/2016 ). Before contacting Chase I asked several banks and credit unions about it being different. Per all of them it should not be. When I called Chase to ask why it was different, per them, the credit score is different for homes then it would be from a regular report. A different of over - points would effect my loan dramatically. A... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 20, 2016 - In - - I submitted a complaint regarding the mismanagement of my mortgage and escrow account as well as several foreclosure attempts made by JPMorgan Chase on my home. I hereby DISPUTE THE PREVIOUS RESPONSE BY JPMORGAN CHASE BANK TO MY CFPB COMPLAINT # -, as I was not given sufficient time to dispute Chase 's response. Their reply consisted of a string of dates listed wherein they claim to have corresponded with me, stating I did not respond, and suggesting I had not complied. They did not mention the fact that I had timely and fully completed their RMA application at least three time... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker April 19, 2016 - The bank obtained the property through a foreclosure. To the best of my knowledge any efforts to date to sell the property have been by an online auction process. This process has not allowed for interior inspection prior to the auction bid and could be one of the reasons why the minimum amount required by the Bank has not resulted in a sale. The home has remained vacant since -, -. The Bank is not maintaining the property. As President of the - - in which this property is located and as a home owner who lives - doors from this house, I 'm particularly concerned about the vacant... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 14, 2016 - My mortgage company ( Chase Home Finance ) decided to do a - balance/ Forgive the loan on my mortgage. They never contacted me to say or ask me about it, they just did it on their own. They started rejecting my payments all of a sudden. It took 3 months of me calling to find out what was going on. They used a foreclosure method for the process, never letting me know that it was going to hurt my credit report. They caused my residential home insurance to go up due to the negative marks on my credit report. Strike one! Then since they rejected 6 months of payments, now that has a negative mar... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 12, 2016 - My mortgage is held by JP Morgan Chase. I recently had a leak which caused over - dollars of damage. - was involved due to the size of the claim. They explained the process, that the initial check would be made out to - us, that I would be required to send it in for endorsement, and that I would be required to have an independent inspector come to my home after completion of the project to verify that the repairs had been completed properly. What commenced was a pattern of harassment which was quite inappropriate. I submitted everything they asked for which included the estimate of re... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker April 11, 2016 - We filed a complaint with you before ( Case # - ) regarding the second mortgage we had on our house. - sent us a letter ( attached ) stating that Chase had improperly boarded the loan to - and that they were closing their file. - issued a cancellation of debt ( attached ). When we recently applied for a home equity loan, we found that Chase never released the lien against our home. As you know, this will limit our ability to access the equity in our home. What can be done to get them to release the lien? Thanks ... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker April 11, 2016 - A person with my name ( - - ) has applied for a mortgage from Chase. Someone at Chase incorrectly noted his email address as --, which is my email address. So now we have : - me : - - from - ( email is -- ) - borrower : - - from - ( email is unknown ) Sequence of events : - I received an email from -- on -/-/2016 asking me for tax information. I responded the same day indicating that I did not apply for a mortgage. - After receiving additionals emails, I called Chase customer service to resolve. They were unable to assist me, because... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 7, 2016 - Our Condominium Owner 's Association is a small association of - condominium units. In - -, one of our owner 's, stopped paying her monthly dues. A Notice of Delinquency was mailed to her on - -, -. Shortly after, she was admitted to a -. The Association was informed that it was unlikely she would be able to return home. Monthly dues have not been paid for 18 months. We placed a lien on the property on - -, -. As we are a small association of elderly residents, most on a fixed income, the remaining owners have had to make up the shortfall, which is a hardship fo... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker April 7, 2016 - In 2008 I was awarded a judgement against Washington Mutual and - - in 2008 in the - Cook County Courts for predatory lending and origination and servicing fraud. Two months later Washington Mutual went into bankruptcy and the FDIC became the receiver. I submitted a Proof of Claim and was approved. However up to now the FDIC has not had the funds to make me whole. They claim that - - has a - dollar claim and have no additional funds available for smaller creditors. What options are available to me as a small claimant, the judgement being less than $50000.00? Senator - 's... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 28, 2016 - We are a small - and this home has sat vacant for at least 5 years. We periodically get notices of pending foreclosure that will happen but nothing does. This home owes the association $4700.00 as of - -, 2016. This home has had multiple break ins and the front door is no longer secure. Additionally the yard is an eyesore. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 26, 2016 - MORTGAGE companies have tooo much power over lending and following the rules for mortgages!!!! - Mortgage bought my home loan from Chase bank knowing my mortgage and property was upside down and under water. I have been battling multiple mortgage companies since - to process my mortgage under the - program ; however, mortgage companies do nothing but stall, miss lead and sell my loan to other companies. Mortgage companies forced me into bankruptcy and destroyed my credit. I finally gave up battle to process my home loan under - and asked for the " keys for cash '' program. Chase s... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 24, 2016 - To whom it may concern, I have sent you a complaint three times. I have asked for answers to my question I still have not received these answers from chase. When someone applys money incorrect and will not explain to you why or where it is, is n't that fraud.Well i need answered to these question and chase is lying to you by saying they have answered these questions cause they have not 1. I sent copies of receipts showing I paid extra into escrow they have yet to tell Where the money is. I want it refunded or put into escrow.I paid at the bank is why I have copies and proof of what was paid an... |
JPMorgan Chase & Co. Mortgage credit decision / underwriting March 16, 2016 - Please Help! I believe I am being discriminated against by JP Morgan Chase while trying to refinance my home. On - -, 2016, I started the process to refinance my home. After checking my credit and sending all the appropriate documents to determine eligibility for the refinance loan, I was approved. I sent all the appropriate documents to the underwriting department ; each time I send the paper work that is being asked. The underwriting department comes back with something else that needed. The underwriting has documents and proof that prove I can afford the loan and will pay the loan p... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker March 15, 2016 - My ex-wife and I filed bankruptcy -15 years ago. The mortgage was never refinanced. My wife was awarded the house in the divorce. Chase, the non-loan carrier has now placed my credit card information on the same site as the mortgage information. Chase knows this loan is non existent as they already reported to the credit bureaus to remove the transaction info from the cleared loan from my credit history. I refuse to sit on hold while they transfer me around from operator to operator. I have contacted them twice on the website and received e-mails saying " this sensitive information is not a... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 2, 2016 - I would like to dispute some incorrect information found on my credit history from back in -/-/-, -/-/-, -/-/- & -/-/- regarding some type of monthly payments made to Chase on an unknown account # - this account never belonged to me and would like to have this information removed/deleted please call me at - or email me at --, asap thanks. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure February 17, 2016 - This letter is a request to have the derogatory credit reporting related to this account removed. I have gone through numerous layers of bureaucracy and in-house complaint procedures to get this issue addressed without making any progress. This loan was originally - of those infamous neg-am loans that reset in the middle of the big credit crisis back in late - early -. We had taken the neg-am option planning to use the time period of the introductory rate to remodel the house. The plan was to refinance into long term financing once the remodel was complete. However, by the time we w... |