JPMorgan Chase & Co. Mortgage Complaint

Other mortgage Loan modification,collection,foreclosure

JPMorgan Chase & Co. Mortgage department,

Other mortgage Loan modification,collection,foreclosure Washington

Our Condominium Owner 's Association is a small association of - condominium units. In - -, one of our owner 's, stopped paying her monthly dues. A Notice of Delinquency was mailed to her on - -, -. Shortly after, she was admitted to a -. The Association was informed that it was unlikely she would be able to return home. Monthly dues have not been paid for 18 months. We placed a lien on the property on - -, -. As we are a small association of elderly residents, most on a fixed income, the remaining owners have had to make up the shortfall, which is a hardship for all. We have had to not only cut back on much needed maintenance projects, we are unable to adequately plan for


We have contacted a real estate agent who has been working with the mortgage holder of the property. Our understanding is that Chase Bank has yet to foreclose on the property, even though the mortgage is in arrears. Other real estate agents in the area have had offers on the property, but, according to agents, Chase will not respond to any of these offers. We are desperate for relief in this situation. It is affecting not only our individual finances, but also our quality of life and the investments we have worked so hard to maintain. Please let us know what steps we need to take. We greatly appreciate your assistance. - Condominium Owner 's Association

JPMorgan Chase & Co. customer in Washington
Apr 07, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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