JPMorgan Chase & Co. Mortgage Complaint

Other mortgage Settlement process and costs

JPMorgan Chase & Co. Mortgage department,

Other mortgage Settlement process and costs Pennsylvania

I have gone thru a nightmare JP Morgan chase. We were promised 2 % mortgage for both my - and - mortgage and were told not to pay. All we received were a nightmare almost lost our home and were cornered into taking whatever they offered they even added $30000.00 to our mortgage ( which I have asked about over and over ). We owe more now than we did when we first took our loan out after paying 10 years. Were not able to fix the - loan for a lower rate because the house was not worth that amount and we could not get out of the loan with chase plus the rate will increase over time. They put as in a unfair place. Please help us!! I would like to find out how they added over $30000.00 and I would like to have both mortgages together and at 2 % that is what we were promised.I still have names and messages which were bogas.

JPMorgan Chase & Co. customer in Pennsylvania
May 24, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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