JPMorgan Chase & Co. Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

Chase continues to ignore my requests for information regarding the history of my mortgage and how their actions have resulted in huge financial losses for me.

JPMorgan Chase & Co. customer in California
May 15, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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How JPMorgan Chase & Co. handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3JPMorgan Chase & Co.Complaint HistoryComplaints2/20163/20164/20165/20166/201611/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan Chase & Co.Loan servicing, payments, escrow account93.3%5.7%1.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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