United Shore Financial Services, LLC consumers have reported over 67 official complaints. Out of the 67 consumer complaints against United Shore Financial Services, LLC, 31% were disputed by the consumer (i.e. the consumer was not happy with how United Shore Financial Services, LLC responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against United Shore Financial Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 31 | 23% |
| Application, originator, mortgage broker | 17 | 35% |
| Settlement process and costs | 10 | 40% |
| Loan modification,collection,foreclosure | 5 | 60% |
| Credit decision / Underwriting | 4 | 25% |
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Stop CallsUnited Shore Financial Services, LLC Mortgage settlement process and costs April 16, 2016 - United Wholesale Mortgage got - - - to sign a note and mortgage to United Wholesale Mortgage 's benefit and they advanced no money. The note and mortgage are payable to United Wholesale Mortgage. - - - and United Wholesale Mortgage have a false relationship of " maker '' and " - '' on the note that never should have been released from " closing '' had the real facts been revealed by disclosures required by the Truth in Lending Act. United Wholesale Mortgage securitized the paper but not the debt. ... |
United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account March 4, 2016 - My husband - - and myself - - have been defrauded by United Shore Financial Services , LLC. They refuse to send copies of monies in escrow for insurance payments and taxes and when they do it 's half a year later. They block my login attempts and refuse to answer calls from my numbers unless I use another phone number and when they find out who I am they transfer the call to a voicemail that says it 's full. I have all conversations recorded. Were owed over - dollars just for insurance payments, which my community has a blanket policy that covers inside and out of our property. ... |
United Shore Financial Services, LLC Mortgage loan modification,collection,foreclosure February 29, 2016 - On -/-/2015, I closed a house through a short sale transaction. The mortgage company United Wholesale Mortgage accepted $340000.00 as the net proceeds. They reported on my credit report that the account is closed and less was accepted towards payoff. However, when I look at my account online or when I called to discuss the - that I received, my account still shows open after 5 months. ... |
United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account February 17, 2016 - My mortgage was recently sold from United Shore Financial Services , LLC DBA ( United Wholesale Mortgage ) to -, -. The sale was apparently sometime in - as United Wholesale Mortgage stopped accepting payments as of -/-/16. All of this is fine, except they never notified me until after my -/-/16 payment was due. I have direct payments set-up and noticed my mortgage payment was n't taken out of my account on -/-/16. I looked on United Wholesale Mortgage 's website and found in the document center that I had - page letter dated -/-/16 informing me of the trans... |
United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account December 17, 2015 - I have a 15 yr. fixed mortgage with Shore Mortgage and my loan was made in early 2014 with a PMI that was to be removed automatically when the LTV reached 78 %. My loan was for - and the property had an accessed value of - at the time of the loan. My goal was to pay off this loan in 10 to 12 years so I have made extra monthly payments that has lowered my LTV making it eligible for PMI removal.. My loan balance is now below - and has exceeded the point where the auto removal should have been made. I contacted Shore mortgage and they want me to pay for a drive by appraisal of $ - bef... |
United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account December 8, 2015 - UWM ( United Wholesale Mortgage ) is NOT doing there job. My insurance carrier notified UWM in - 2015 of what my homeowners insurance amount would be, which is approximately $630.00. My escrow amount before the insurance payment was $1000.00. UWM sent them - checks totally a little over $1500.00. UWM does NOT update their information but once a year, so now I have a negative in my escrow. This is TOTALLY unfair!! ... |
United Shore Financial Services, LLC Mortgage application, originator, mortgage broker November 24, 2015 - I am refiling my complaint against United Wholesale Mortgage Company, Case # - as I find their response to be wholly inadequate. Further, I attempted to contact them at the number provided, and it was not working, causing me further concern. They have generically written assurances, without responding specifically to my request that my records be destroyed since I pulled my - mortgage applications. Furthermore, as they claim to be following financial regulations, I would like to have copies of all regulations that they believe apply to my case. ... |
United Shore Financial Services, LLC Mortgage application, originator, mortgage broker November 6, 2015 - I am submitting this complaint against the CFPB and United Wholesale Mortgage. On - -, I initiated a request to refinance - existing mortgages from ARMs to 15 year fixed mortgages to lock in today 's very attractive mortgage rates. I have owned and occupied my primary residence for 24 years with a requested loan to value ratio of 37 %. I have a second home which I have owned for 11 years with a loan to value ratio under 50 %. My credit rating is over -, and I have a high net worth with more than adequate resources to qualify for this refinancing. To make a long story short, I pro... |
United Shore Financial Services, LLC Mortgage application, originator, mortgage broker October 19, 2015 - Dear Madam/Sir, I am consumer and I was experienced a cheating case during the home mortgage process, the lender name is United Wholesale Mortgage, loan broker is -. Before I sign in the escrow company I was told it 's a no point no fee loan, and the lender will pay the compensation to the loan originator, but the reality is I paid over $6000.00 to the broker as his compensation. I believe it 's unfair to a consumer, because I am able to find other lenders or broker in my area that can cover my loan cost. If needed I can represent all loan documents. best reregards, A consumer ... |
United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account October 9, 2015 - My issue centers around poor customer service, inaccurate escrow information ( advisement of a refund and withdrawal of that with no notification ) and lack of response to multiple service and escrow complaints. I knew I was going to have a wide fluctuation on property taxes ( due to building a new house on vacant land ), and contacted United Wholesale Mortgage my mortgage provider. I left multiple phone calls to an individuals voicemail in the Escrow Department and after - months, never got a call. I would also call Customer Service and they said they would leave a message for someone to c... |
United Shore Financial Services, LLC Mortgage settlement process and costs July 14, 2015 - I contacted mortgage broker - -, - with - in - of 2015 to get a mortgage pre-qualification to begin shopping for houses. When we found a house that we loved and made an offer in early - we requested a closing date of - - in the offer based on what - indicated would be a reasonable amount of time to secure the mortgage. On - - I went to - 's office to sign all of the application paperwork and asked again if we would be on track for a - - closing and was told that we should be OK. I was asked for various documents along the way and always responded quick... |
United Shore Financial Services, LLC Mortgage settlement process and costs May 26, 2015 - I started a request of a loan at end of - 2015. A broker give a rate lock and loan approval, with a - on - -. For external reason not related to me ( was a judge involved as a - was one of the owners ), the closing took more time than expected in the rate lock. I consult my broker and he told me will be no problem to extend the loan with the same rate. On -/-/- was the closing and the broker send me a new - ( same day as the closing ), and I found that he remove some discount points ( $1500.00 ). On the conversations I have with the broker and he never told me or provi... |