United Shore Financial Services, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

United Shore Financial Services, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I have a 15 yr. fixed mortgage with Shore Mortgage and my loan was made in early 2014 with a PMI that was to be removed automatically when the LTV reached 78 %. My loan was for - and the property had an accessed value of - at the time of the loan. My goal was to pay off this loan in 10 to 12 years so I have made extra monthly payments that has lowered my LTV making it eligible for PMI removal.. My loan balance is now below - and has exceeded the point where the auto removal should have been made. I contacted Shore mortgage and they want me to pay for a drive by appraisal of $ - before they will remove the PMI. There is nothing in the contract about a drive by appraisal but I have no objection to this or even an inside appraisal but the fee for this should be on them. A real estate agent told me that she could quickly sell my home for -. Now I am also told that if I do not pay the fee for the drive by that the PMI will continue until the date that would be the normal amorization of the loan for the 78 % if I had made no extra payments. This is a rip off and violates everything I have been told by Shore Mortgage represenatives as well as what is in the contract. What I want is for the PMI to be stopped and all overpayment above that required to meet the 78 % LTV to be returned.

United Shore Financial Services, LLC customer in Florida
Dec 17, 2015

* Source: CFPB Complaint Database

United Shore Financial Services, LLC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3United Shore Financial Services, LLCComplaint HistoryComplaints6/20127/20129/201212/20121/20132/20133/20134/20137/20139/201310/201312/20132/20143/20144/20146/20149/20146/201510/201512/20152/20163/201601234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3United Shore Financial Services, LLCLoan servicing, payments, escrow account3.2%87.1%9.7%ClosedClosed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints