United Shore Financial Services, LLC Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 31 complaints against United Shore Financial Services, LLC

United Shore Financial Services, LLC consumers have reported over 31 official complaints related to Loan servicing, payments, escrow account. Out of the 31 consumer complaints against United Shore Financial Services, LLC, 23% were disputed by the consumer (i.e. the consumer was not happy with how United Shore Financial Services, LLC responded to their complaint) and 100% were processed in a timely manner. 10% of consumer complaints against United Shore Financial Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

March 4, 2016 - My husband - - and myself - - have been defrauded by United Shore Financial Services , LLC. They refuse to send copies of monies in escrow for insurance payments and taxes and when they do it 's half a year later. They block my login attempts and refuse to answer calls from my numbers unless I use another phone number and when they find out who I am they transfer the call to a voicemail that says it 's full. I have all conversations recorded. Were owed over - dollars just for insurance payments, which my community has a blanket policy that covers inside and out of our property. ...

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United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

February 17, 2016 - My mortgage was recently sold from United Shore Financial Services , LLC DBA ( United Wholesale Mortgage ) to -, -. The sale was apparently sometime in - as United Wholesale Mortgage stopped accepting payments as of -/-/16. All of this is fine, except they never notified me until after my -/-/16 payment was due. I have direct payments set-up and noticed my mortgage payment was n't taken out of my account on -/-/16. I looked on United Wholesale Mortgage 's website and found in the document center that I had - page letter dated -/-/16 informing me of the trans...

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United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

December 17, 2015 - I have a 15 yr. fixed mortgage with Shore Mortgage and my loan was made in early 2014 with a PMI that was to be removed automatically when the LTV reached 78 %. My loan was for - and the property had an accessed value of - at the time of the loan. My goal was to pay off this loan in 10 to 12 years so I have made extra monthly payments that has lowered my LTV making it eligible for PMI removal.. My loan balance is now below - and has exceeded the point where the auto removal should have been made. I contacted Shore mortgage and they want me to pay for a drive by appraisal of $ - bef...

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United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

December 8, 2015 - UWM ( United Wholesale Mortgage ) is NOT doing there job. My insurance carrier notified UWM in - 2015 of what my homeowners insurance amount would be, which is approximately $630.00. My escrow amount before the insurance payment was $1000.00. UWM sent them - checks totally a little over $1500.00. UWM does NOT update their information but once a year, so now I have a negative in my escrow. This is TOTALLY unfair!! ...

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United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

October 9, 2015 - My issue centers around poor customer service, inaccurate escrow information ( advisement of a refund and withdrawal of that with no notification ) and lack of response to multiple service and escrow complaints. I knew I was going to have a wide fluctuation on property taxes ( due to building a new house on vacant land ), and contacted United Wholesale Mortgage my mortgage provider. I left multiple phone calls to an individuals voicemail in the Escrow Department and after - months, never got a call. I would also call Customer Service and they said they would leave a message for someone to c...

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