U.S. Bancorp Loan Modification,Collection,Foreclosure Complaints

Review and analysis of over 1,918 complaints against U.S. Bancorp

U.S. Bancorp consumers have reported over 1,918 official complaints related to Loan modification,collection,foreclosure. Out of the 1,918 consumer complaints against U.S. Bancorp, 22% were disputed by the consumer (i.e. the consumer was not happy with how U.S. Bancorp responded to their complaint) and 98% were processed in a timely manner. 2% of consumer complaints against U.S. Bancorp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.

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New Loan Modification,Collection,Foreclosure Consumer Complaints


U.S. Bancorp Mortgage loan modification,collection,foreclosure

April 7, 2017 - We are a HUD approved foreclosure counseling agency and we are working with a client to try to get her loan modified. We submitted a work out package and have had issues from this company in getting this file for review, giving us one excuse after another as to why this is not moving forward. At one point I was told by one of the representative that it was not unusual that it was taking so long that it could take up to a year ( a prior complaint was sent on this company to CFPB ). We recently received a denial letter stating client did not qualify for any modification program. They listed the ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

April 6, 2017 - After waiting for over a month, I received a response from US Bank regarding my complaint with you. Once again, they neglected to provide any answers. I 'm attaching the response letter with this complaint. As you can see the response letter is pretty generic where there telling you and what income they used as well as the expenses they used to do their calculations. I had asked for NPV data they used to review my loan for modification. As per treasury guideline, they are obligated to provide me the NPV data used for review. U.S. Bank has been giving runaround and putting me further and furt...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 31, 2017 - I was sent to foreclosure prematurely. My mortgage company denied my loan modification ( mid - ) and also a repayment forbearance. When I questioned why the forbearance was denied I was advised by the manager ( - ) that it was due to my income. - reviewed the income information with me and found that the underwriters did not include both of my jobs when making their determination. She instructed that I immediately file an appeal. I filed the appeal ( -/-/- ) and it was denied ( -/-/- ) and at that point I was sent to foreclosure. I again spoke with the same manager who advis...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 28, 2017 - I applied for a HAMP loan modification in either -/-/- or -/-/-. The reason for the request for loan assistance was due to the fact my husband - in -/-/- leaving me and my - young children with no life insurance. We were unprepared for his -. After this event I want to keep my children in as stable environment as possible. I put in my package to US Bank ( - ). I stayed in touch with him, provided all documents requested and was told the file was complete. In -/-/- I received a letter ( dated -/-/- ) saying we were thrown out of loan mitigation saying I o...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 27, 2017 - I am having a problem with US Bank who is refusing to negotiate in good faith and continues to change the guidelines and rules for assistance. This is leading me into foreclosure even though I am in a position to afford my current payment. US Bank continues to make errors in the financial calculations, provides conflicting reasons for denial and is changing and disregarding the rules in order to deny me all options for assistance. I am a gainfully employed - ( - - ) and I take care of my children in this home. What US Bank is doing is WRONG AND UNETHICAL. In -/-/-, I acquired my...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 22, 2017 - the lender has neglected to postpone sale during the review process of loss mitigation - the lender deemed the package complete on -/-/2017 - sale date is set for -/-/2017 Please suspend all foreclosure activity during the review period in accordance with Section 12 C.F.R. 1024.41 ( g )....

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 21, 2017 - In -/-/2016, we lost my wife 's mother. We had to utilize more of our income than normal to take care of our bills, the funeral and our businesses. We were staying above water until the end of the -. My wife is also an -. They do not get paid in the month of -/-/-. We missed out on that income to help us pay for our bills and our mortgage. I was able to pay part of it, but not all of it. I called to set up a payment recovery plan with my mortgage lender and they agreed to it. But I did not realize that, in doing so, I was going to have mortgage payment ding my credit score. We are...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 14, 2017 - In -/-/2016 I applied for a HAMP loan modification from U.S. Bank. My husband 's untimely death due to - forced me to request a loan modification. I provided all the paperwork required by the bank as well as additional documents requested after my weekly follow up calls. In some instances I sent documents 2 and 3 times. I was recently informed that my request was denied due to lack of documentation. This is completely frustrating as I provided all that was requested and then some. Plus on several occasions I was told that nothing was required. So to be told I did n't provide enough docume...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

March 14, 2017 - My mortgage has been giving me the past 1 year. I have applied for loan modifications under the government and by purposefully miscalculating income. most recent request for modification was also the denied and refusing to share the data for calculations. In the past, I know from experience, they have miscalculated and grossly reduced my income so I would not qualify for any modification program. Now they are completely refusing to share the data which I have right to get. Without knowing how they came up to this decision, they are practically dishonestly leaving me completely handicapped unab...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

February 24, 2017 - Hello I currently have a mortgage with U.S. Bank Home Mortgage. In -/-/- my wife and I decided to do short sale on our property so we hired an attorney to handle the process. While we were going through the process my wife became very ill and was diagnosed with a life threatening illness, so bad that we did n't think she was gon na make it out of the hospital. Not knowing what the outcome was gon na be I asked our lawyer to look into a mortgage modification. U.S. Bank agreed and we began that process i submitted all documents and verifications that they asked for. I got started on the tri...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

February 9, 2017 - I hold a first mtg with US bank ( loan # - ). I applied for a loan modification due to the fact my payment is going up in - and I lose my child support in - 2017. My income is - a month from my job -. My payment will be -. My modification was denied because i am not behind on payments and because they say I have enough income to cover the mortgage! Clearly an excess of - is not enough to sustain that payment amount! I asked for an appeal to make sure they are not counting my Child support that I lose in - 2017. US Bank said I can not file an appeal! So much for saying o...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

January 19, 2017 - Us Bank Mortgage Company gave me a Modification -/-/-, My mortgage payment was $900.00 and $920.00, -/-/- my mortgage went up to $1000.00 I fell behind in my mortgage payment and asked US bank for a Mortgage or repayment because I am only 4 months behind. Well after months of waiting I called Us Bank this morning and spoke with Loss Mitigation department, I was told I was denied for both repayment and Modification, I was well aware I did not qualify for Modification, I just ask for a repayment and was denied that also, the person I spoke with she my income was so low and I aske...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

January 11, 2017 - After losing my business and enduring financial hardship I called US bank for help and was told nothing could be done for me unless I was in default. After going into default I went through the Mortgage Adjustment Program ( MAP ). The first time through the payment was very near the original payment and with only about 30 days notice I was unable to begin the trial period. I submitted a second time with only my income as my wife and I separated and she no longer lived on the premises or shared in the costs. I was approved and received final MAP agreement around -/-/2017. I have until -/-/-...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

January 4, 2017 - My complaint is kinda - parted. I first fell behind on my mortgage payment about a year ago. I received a chance to modify my loan, and I did qualify for the modification. I was put on a trial payment period of - months. I made the payments and then received the documents to start making my regular mortgage payments. I signed the documents and sent them back. I then awaited my information on my new mortgage. The next document I received was from a law firm saying that foreclosure proceedings would start. I contacted my lender and they said they had not received my documents. But my lende...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

January 2, 2017 - We are - military and - after we bought a house. We tried selling our house many times and could n't bc we owed more than we could sell it for. So we opted to do a short sale. We have had - good offers in for this short sale and we are about to lose this - offer bc the bank is taking to long. Every time I call its always in process. We had this offer in since -/-/- and cant afford to lose this buyer. I feel like the bank is taking this long on purpose for - reason.! - bc we are - military and they know if we fall back on payments they can contact the command and - bc ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

December 8, 2016 - I had to have - in -/-/2016, - months after purchase of my home. I fell behind in payment for that month, but continued to pay accordingly. Call US Bank -, MN, for assistance, they stated they are unable to assist me unless I 'm behind on payments. I pay my mortgage on the last day of the month, then the - of the next month I 'm considered late and am now accessing late payments. They kept giving me choices that were not feasible for my situation. ( i.e Forbearance for a couple months with a lump sum at end ... ) Unable to catch payment up. I even asked if I could pay - and -...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

December 6, 2016 - I opened a business in - -, and I purchased my home - - through -. It was sold to US Bank shortly thereafter. I made payments on time for the first year, until - - due to unstable business income, a family member stealing , and supporting - kids alone. I called, set up a payment plan, ( without issue ). The 2nd payment I made was set to draft on a Friday and the following Monday it had not, so I called to confirm it was in process. The rep. said they did not see a scheduled payment, and took a payment over the phone. It turned out the draft was still scheduled and after...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

December 6, 2016 - On -/-/2013 I suffered a - from a - injury I recieved while at work. For the first few months I was able to make my house payment until - - stop ( was at that time fighting them - and waiting for Social Security - to start and fell behind - - months. I was excepted to the - Our Home - Program through the State of - Department - - and a deal was make with US Bank Mortgage. The deal was that during the program all payment would be made and the - - months due would be brought current at the end of the program. Long story short, I made all my payment ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 27, 2016 - My mother-in-law passed away and I was ordered by the court to be the administrator of her estate. The mortgage company, US Bank, had no system in place for dealing with this situation. At the time of her death, the mortgage was upside-down- mortgage for - and house value of -. I attempted to get the bank to agree to a short sale, but they would n't agree to a short sale without an offer to purchase the house. We eventually got an offer of - and attempted to get the short sale approved. The bank refused to even process the paperwork for the short sale because we " had not signed the f...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 15, 2016 - All of my housing troubles started back in - when I realized my now, ex-wife, was not paying the mortgage ; she was instead stashing money to prepare for a divorce. In our divorce, everything was split 50/50, except for the house - I took that on. I figured I 'd be able to find a way to get out of the hole. I realized this was my first mistake since I was unemployed at the time, but did n't feel like I had any other options besides keeping the house. What followed was the 50/50 split with our kids turned into me having them full time ; this came into affect -. I did n't complain about t...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 7, 2016 - We purchased a house in - -. Within two weeks we had to move out after discovering that the house was unlivable due to mold contamination. We immediately contacted the loan servicer, - - / Fulton Mortgage, first by phone in -/-/-, then formally by mail ( via certified-mail, letter dated -/-/- ). We were told there was nothing they could do, and in - - we were notified that they sold the mortgage to US Bank, despite knowing that we had already moved out. So then we contacted US Bank Home Mortgage and requested a " Deed in Lieu of Foreclosure '' ( via certified-...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 7, 2016 - First of all I want to express my anger and frustration with US Bank Home Mortgage. They have done absolutely nothing to help us resolve our mortgage issues. We have requested to have a loan modification 4 times in the past several years and have been turned down each time. My husband is working - jobs in order for us to be able to afford the mortgage payment each month and he can not do it anymore due to health concerns. He has -. I recently under went - to - am unable to do the many simple everyday tasks at home I used to do. We have expressed this to US Bank on our last request ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 7, 2016 - On -/-/2016 I accepted a trial modification payment plan ; the conditions were set in which I make all trial payments on time ; US Bank sent me a permanent modification agreement which I signed with a notary and returned to US Bank on time ; and that despite all that I found my home listed for online auction set for -/-/2016 by US bank on the website - at this address -...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 4, 2016 - I have been trying, unsuccessfully, to get a loan modification for my mortgage with US Bank. Even though I meet some, if not all of the criteria to obtain such help, I was denied ANY and ALL help, even though they signed an agreement with the government to offer homeowner 's assistance to prevent foreclosure on their mortgages. I have done some research and there are thousands of people in my same situation with this bank. I think US Bank Home Mortgage should be investigated for their failure to provide homeowner assistance....

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

October 3, 2016 - USBank LN - - - - - - - - CA - On a recorded line, - with USBank has violated CA State and also required us to hide money from - by saying the homeowner needed to bring in funds to close the short sale. USBank had previously approved this short sale at $ -. Now they want $11000.00. I told - and her - -, that what they are asking us to commit - ILLEGAL ACTS 1 ) Violate State Law by asking a homeowner to bring in funds in a short sale, and 2 ) Violate Federal Law by giving a - TD more money than is allowed by -. With all the stuff in the ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 30, 2016 - I have been trying to modify my Heloc loan with US Bank for 2 1/2 years. I sent a hardship letter -/-/2014, stating I had lost my job, and was living on S.S. Also, my daughter had stopped paying on her 1/2 of the loan. Subsequently I have submitted a minimum of - applications for relief. I have sent to the bank all of their documents, albeit sometimes it took a while to gather the info. Many times, the bank claimed they did n't receive the docs, and when they would finally get back to me, the docs had expired. US Bank forced me into bankruptcy -/-/- because they threatened to sell my...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 29, 2016 - MY CLIENT AND I HAVE BEEN DILIGENTLY WORKING TO PROCESS A SHORT SALE WITH US BANK, AND HAVE HIT MULTIPLE ROAD BLOCKS, DUE TO US BANKS IN ABILITY TO REVIEW, COMMUNICATE IN A TIMELY FASHION. AS WELL AS DELIVER FALSE INFORMATION REGARDING OUR REVIEW. PLEASE SEE ATTACHED. I HAVE ALSO REACHED OUT TO FHA NATIONAL SERVICING CENTER FOR ASSISTANCE REGARDING THESE CIRCUMSTANCES, THAT ARE FORCING MY CLIENT INTO A FORECLOSURE/SHERIFF SALE....

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 27, 2016 - i am having a problem with us bank home mortgage i started chapter - the week before my house was for sheriff sale so that stopped the sale so i payed into chapter - for - year until i could not afford to make payments to bank and chapter - so my case was dismissed but before my case was dismissed us bank stated i could do a modifacation so i did because my balance dropped down from - to - now they say they took my house back i do not understand what happen they said they will not send my modifacation papers through because they own the house but i keep checking with the sher...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 21, 2016 - Please consider this complaint a notice of error regarding loss mitigation options. Borrower sought loss mitigation options on an FHA loan and was offered an FHA Formal Forbearance for six payments of $2100.00 for a total of $12000.00 in payments in order to cure her arrearage on the account. This type of offer is only supposed to be made according to mortgagee letter - if - % of a borrower 's *surplus* income can cure the arrearage within 6 months time. Borrower 's *gross* income was calculated and presented to US Bank as $2100.00 on her financial worksheet. Essentially, the repay...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 21, 2016 - I purchased a home in -, - immediately after my divorce in -/-/-. In -/-/-, I had to relocate to -, - for my job so I rented the house and subsequently went through a nightmare situation with the renter, who did n't pay me for a while and finally did leave. I then put the house on the market and several months after, realized that any offer I would be able to obtain would require me showing up to the closing table with several thousand dollars that I did not have. So I started into the short sale process with US Bank, Account number -, property address - - -, ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 21, 2016 - Adding additional details to a previous wrongful foreclosure case that did not allow the entire due process to occur, documents had not been transmitted in time, nor allowed to be transmitted in time, not only due to a technical error on the lenders end ( my sending it to them caused an error on the fax page ), possibly an error with the number or the line ... but also when awaiting further details from the EHLP Program and Social Security regarding benefits to help with structuring the forbearance and other payment arrangements, the lender proceeded to bypass those options and went immediatel...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 20, 2016 - There has been an ongoing issue with misinformation, lying, lack of details, delays of when things would be done, delay tactics of changing relationship managers, personnel not returning phone calls, etc. with my modification on home mortgage with US Bank. Absolute horrendous experience from the start. Was told by US Bank that process to final modification would be 30-45 days. That was -/-/-, it is now -/-/- and I am still not at the final process. This time they are blaming it on waiting for HUD for a variance....

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 20, 2016 - I recently filed a complaint about US Bank. They held the second mortgage to a home i owned, and I tried and tried to get them to modify my loan, but they never even said yes or no at the time. I ended up losing that home. US Bank sent me something in the mail. They sent me a copy of a note I signed, stating and agreeing that I wold NOT take the - dollars I could have got from their line of credit. They call this their " loan modification ''. WHAT A JOKE! ... ... .... I have been a realtor for over 20 years, i know a little more than the average person. - In reponce, I called US bank up ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 14, 2016 - On - -, - a facially complete packet was sent to US Bank via email to -- with the following information : 1. Uniform Borrower Assistance Form 2. Authorization for the release of information 3. - 4. Detailed monthly budget 5. Letter of employment 6. Compensation package for new employer 7. Payroll schedule to show when the client was being first paid 8. Basic rental agreement 9. Proof of rental income 10. Contract work paystubs to show income received to date 11. 2 months of all bank accounts 12. Information about the Homeowner 's Association 13. Signed -/-/- federal ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

September 8, 2016 - US Bank, as Trustee, sued for foreclosure on my property. I have become informed about the particulars of the role of US Bank and their role as a corporate trustee because the bank has disseminated to the public - statements which specify their duties and role as a Trustee for mortgage loans. To wit, US Bank states as follows, " US Bank, as trustee for thousands of securitization transactions involving many millions of mortgages, is often mentioned in media reports about foreclosures. While trustees are listed on mortgages, and therefore in legal documents as well, as the owner of record, its ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 23, 2016 - U.S. Bank National Association filed Appointment of Substitute Trustee. The homeowner has passed away & the estate after trying to get them to give them a payoff for a short sale & not getting one gave the property back Deed In Lieu of. This was in -2014. Would like to know why it is taking so long to foreclose on this property....

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 22, 2016 - This is a follow-up complaint to an original complaint filed in - and listed as case # -. Upon submission of that complaint, U.S. Bank, the target of the complaint, replied back to the CFPB that the banks servicing agent, -, was who the complaint should have been directed to, and after a phone from the CFPB to authorize the change to -, I agreed with that new direction. However, I 've since received a letter ( attached ) from U.S. Bank that sheds new light on the ongoing fraud. In short, as part of that original complaint, U.S. Bank, as the successor trustee to - - -...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 16, 2016 - I am having problems with US Bank Loss Mitigation department in processing a short sale and receiving expeditious responses from Short sale personnel, team members and even Executives. The loan is a 2nd mortgage home line of credit and the 1st Mortgage has already been Approved. Paperwork was initially sent on -/-/16 but I did not get a response on receipt and I had to fight with everyone that I spoke in Loss mitigation department until a customer service rep finally who gave me their email address. I sent all documents via email. I was told by the same person that gave me the email addr...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 16, 2016 - In - 2013 through my realtor, I began the process of seeking short sale approval for my property located in -, FL. The first mortgage lien holder is US Bank Home Mortgage. The second mortgage is held by - - -. I have been co-operating and patiently waiting- as I would much prefer a short sale over foreclosure. I do not have liquid assets available to settle a deficiency balance. After months of waiting US Home Bank approved me for a mortgage modification rather then a short sale. Each time I declined the modification and advised I needed to do a short sale, because I am no longe...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 16, 2016 - I had a home looan with US bank. they were the " second '' position.I ended up becomin permanently - and tried and tried to get a loan modification with them but they took months and months, emailing me, but NEVER gave me an answer. the first mortgae. -, was just about to forecloose so, I had to do a short sale. I wonder why US bank didnt offer me a loan modification??? this was back in - the escrow closed on - - -. I sure miss my house. also.. I thought green tree was supposed to give me " relocation assitance '' but they say no, because it wasnt a " short '' wit them. they ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 9, 2016 - I fell behind on my mortgage after being robbed, and went to a government program for assistance. The program is willing to pay to get my mortgage current but requires a - form to be completed ( a request for US Bank 's tax identification number ). As of date US Bank has not supplied the required document, rather continues to make threats via phone and letters that they are starting the foreclosure on my property/loan. I have been to the nearest branch office as I was advised to do by lender 's customer service hotline, and even the branch manager was unable to get assistance. After much fr...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 4, 2016 - My lender us bank sold my home at auction while i.was in the loan modification process. I was not given qny indication there was anything missing from my packet i sibmitted in the letter they sent me confirming receipt ofy packet. I contacted the lender and was told to send the tax form again which i did three times. This was the missing document they are xlaoming not received and reason for denying my packet. I did not receive a letter stating it was denied for four or five days after the home sold!!! The letter was written on -/-/- but not mailed umtil two days before the.sale. they kne...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 4, 2016 - We submitted a short sale to USbank on -/-/2016. They collected documents and had a complete file on -/-/2016. It has been 96 days since the short sale was submitted. They have not even ordered and appraisal on this case....

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

August 3, 2016 - This is the second time we file a complaint against US Bank 's stance and lack of cooperation in following the guidelines in the Making Home Affordable program. A year has passed since we first reached out to them and our primary mortgage company. A settlement has been established, a settlement that falls under the government program 's parameters, and yet US Bank continues to give us the runaround and refuses to acknowledge our primary mortgage 's role and offer. After going back and forth with US Bank since last year, sending them all the required documentation, applications, forms, proof ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

July 29, 2016 - I began a Mortgage Relief application process -/-/-, with US Bank, but, as you will see in the attached documents, the review did not begin, until -, -. Because I did not want to retain the property, I was told that my first relief option was to apply for a short sale, which included listing the property until - -, -, and then, if it did not sell, it would be reviewed for a deed-in-lieu. ( see attached emails from US Bank employee - -. ) I listed the property, and there were no offers. During the time it was listed, I had phone contact with my US Bank relationship man...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

July 25, 2016 - I have opened a short sale and submitted a complete file as of -/-/16. To date, US Bank can only tell me that the file is stalled in quality control. -, huh? Ten weeks in quality control!...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

July 25, 2016 - I got a mortgage - 2015. In - I had a medical issue that was going to cause me to not be able to make my house payment. I called the mortgage company and was told they could not help me until I was 3 months behind. So at 3 months I called back and they suggested a modification. I agreed and filled out all paperwork. Sent it back in immediately. Months and months passed when they said oh we need this extra document. I emailed it to them within 15 minutes of requesting it. several more months pass and even thou gh I called in concerned with the timing, I was told we are backed up and we w...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

July 13, 2016 - I am a short sale negotiator with -. I have been hired by the sellers to facilitate a short sale on their property located at - - - - - - Oregon. I have submitted all documentation that is needed to process the short sale for - however they keep insisting on giving them something that is not possible based on our local RMLS. That is an agent view of the MLS indicating how many days the property has been on the market. In order to go around this, I have submitted the full view of the MLS which shows when the property was listed as well as the a history view of the MLS sh...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

July 11, 2016 - I am currently having my mortgage being serviced by US Bank Home Mortgage. Due to banking error and ACH bank draft issue - my mortgage fell 5 months behind. I attempted to get back on cycle with USBHM in - 2016, however USBHM, indicated that account was in delinquency status and needed to have current and all past-due payments. So currently, past due payments have " ballooned '' to $ -+ in back payments and late fees. Additionally, I requested to participate in the US Bank Home Mortgage Assistance /Loss Mitigation Program but was denied further participation in program, along with a work...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

July 11, 2016 - I HAVE BEEN TRYING TO GET A MODIFICATION WITH MY MORTGAGE COMPANY US BANK BUT I KEEP GETTING THE RUNAROUND. I FA-ED MY A COMPLETE PACKET 100 TIMES THEY DENIED ME FOR NO REASON REFUSE TO HELP WHEN I ASK QUESTION TELL ME IM DOING PACKET WRONG BUT WHEN I ASK WHAT IM DOING WRONG THEY SAY " WE ARENT ALLOWED TO TELL YOU HOW TOP DO IT '' IM TRTYING TO KEEP MY HOUSE BUT THE BANKS WONT HELP!!!!!!!!!!!! US BANK IS IMPOSSIBLE TO DEAL WITH. I CANT GET A SUPERVISOR THAT IN THE COUNTY I CANTR UNDERSTAND THE PERSON ON THE PHONE ( FOREIGN ) I CANT GET ANYWHERE...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 30, 2016 - I applied for a modification. I was denied a modification, and any other types of resolutions due to " discrepancies '' on my application. In order to find out the " discrepancies '', US Bank is requiring me to get a subpoena to find out the basis for me my denial. I have consulted with an Attorney who thinks he spots the discrepancy which can easily be explained and proven. When I asked US Bank why ca n't you just tell me the problem and I explain, and their response is " our investors require you to get a subpoena in order to give the reason for denial. ''...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 17, 2016 - On -/-/16, I received documents from US Bank dated -/-/16 stating I was approved for a deed in lieu if I complete the agreement. On - -, 2016, my security alarm was sounded due someone broke into my home. The - locks on the screen door were damaged and the main door dead bolt was removed and the door knob had a lock box on it. My screens to - back windows were raised. The police was notified. The person ( s ) were gone by the time we arrived. My lawyer, - - was immediately notified. Since he was traveling he requested me to contact US Bank to stop preservation. Wh...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 16, 2016 - I filled a complaint before seeking some documents from US Bank. I have since received such documents. This complaint is as a result of the information in the documents. ====== I got a balloon mortgage in - - for $290000.00 at 4.5 % with monthly payments of $1400.00. US Bank is the mortgagor. In - -, the balloon amount/remaining principal in the amount of $250000.00 was refinanced at 6.135 % with monthly payments of $1700.00 and the last payment was due on -/-/-. The terms of the loan was changed without my knowledge or consent sometime after - - by US Ban...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 16, 2016 - - - - -- - ( 8 minutes ago ) A young single mother was preapproved and then approved to buy a $100000.00 -. The lady had a total income of $31000.00 a year. She had monthly debts of $350.00. At the very most, she qualified for a mortgage of $61000.00. The US Bank loan officer arranged a USDA downpayment of $1500.00. Not only was this lady not qualified to handle a $100000.00 mortgage, she did n't even have any money for a downpayment. The appraiser from US Bank appraised this old house for $100000.00. It had sold only a few months earlier for $55000...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 9, 2016 - I have had a very difficult time with US Bank. I have tried to submit for a loan modification several times. I was never able to communicate to the same person which always caused confusion. US Bank always seemed to lose my paper work, which I constantly had to re fax. It also took over 4 months to issue me a repayment plan, which is pure fraud. Absolute smoke and mirrors dysfunctional game of fraud. After 4 months of being in review US Bank issued me a payment of $2000.00. My old payment was $790.00, and my gross monthly income is $3600.00 per month. After 4 months it is very clear US B...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 9, 2016 - Us bank allowed my now x- husband to resign a loan on our house without me beigining there and he was able to forger my name and my co worker, which is was convicted of forgery for it and forced me into bankruptcy when I tried to do a charpter - they would not work with me because of him. they filed nothing on my x husband and I have to file the charges and now they have put it on my credit report and it should not be there, 1 - I filed bankruptcy on them 2- they allowed to forger my name I was told to contact you to get this removed ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 6, 2016 - I fell behind on my mortgage payments - years ago after losing my job. US Bank Home Mortgage offer loss mitigation at that time. I filed all the paperwork but after - months I contacted my case manager because I had not heard if it been denied or approved. At that time I was told that my application had been lost. I submitted all the paperwork via email so I had proof that it was submitted to my case manager. After re-submitting, it took almost another - months to be told I had been denied. at this point all I wanted to do was resolve this issue and get out of debt. By this time I had...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

June 1, 2016 - My mortgage company ( US Bank Home Mortgage ) is telling me that I still have 38 years left in my mortgage that was signed back in 2003. I dispute that and I am absolutely sure that I did not and would never sign a mortgage for more than a 30 year term. I have contacted them multiple times - phone call, email, and registered mail for any mortgage statements they have with my signature agreeing to such a loan. They have failed to respond. Meanwhile they are about to foreclose on my house. ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

May 30, 2016 - US Bank Home Mortgage is trying to take away my home at all costs. By their refusal to work with me, they have cause me to be in a worse position than I was originally after I suffered a job loss. They denied me a Loan Modification and all other programs that could help me get back on track and because of their attitude I decided to do a little research. As it turns out, they are illegally trying to foreclose on my house. ...

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U.S. Bancorp Mortgage loan modification,collection,foreclosure

May 27, 2016 - I am a retired veteran. When my loan originated my wife, who is now deceased had -. The loan should not be legal at all with this -. - will not help me save my home. I am - and could be homeless. My home is upside down by $80000.00 ...

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