U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

VA mortgage Loan modification,collection,foreclosure Florida

We are - military and - after we bought a house. We tried selling our house many times and could n't bc we owed more than we could sell it for. So we opted to do a short sale. We have had - good offers in for this short sale and we are about to lose this - offer bc the bank is taking to long. Every time I call its always in process. We had this offer in since -/-/- and cant afford to lose this buyer. I feel like the bank is taking this long on purpose for - reason.! - bc we are - military and they know if we fall back on payments they can contact the command and - bc we are still paying on the house and have never defaulted that they are still getting their money. If we had missed 3 payments then I 'm sure this house would have been sold already. It is not our fault that the military - and weve done everything the right way and kept paying on this house. The house is not worth what we owe on it and therefore we cant sell it. When you have a good full cash offer in why would you just sit on it. Its putting a lot of stress on our house hold having to make a mortgage payment and rent. Can you please help us resolve this issue.