U.S. Bancorp Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Missouri

Us Bank Mortgage Company gave me a Modification -/-/-, My mortgage payment was $900.00 and $920.00, -/-/- my mortgage went up to $1000.00 I fell behind in my mortgage payment and asked US bank for a Mortgage or repayment because I am only 4 months behind. Well after months of waiting I called Us Bank this morning and spoke with Loss Mitigation department, I was told I was denied for both repayment and Modification, I was well aware I did not qualify for Modification, I just ask for a repayment and was denied that also, the person I spoke with she my income was so low and I asked her what did they have on file, the amount they have on file was incorrect and they never asked me to verify if the amount they had in place was correct or not. I have been dealing with US Bank for - now and I am sure they have records showing my income to more than what was on my file. Please look into this for me I truly do n't believe Us Bank Home Mortgage even have the title to my home.

U.S. Bancorp customer in Missouri
Jan 19, 2017

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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