U.S. Bancorp Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

U.S. Bancorp Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure California

I have been trying to modify my Heloc loan with US Bank for 2 1/2 years. I sent a hardship letter -/-/2014, stating I had lost my job, and was living on S.S. Also, my daughter had stopped paying on her 1/2 of the loan. Subsequently I have submitted a minimum of - applications for relief. I have sent to the bank all of their documents, albeit sometimes it took a while to gather the info. Many times, the bank claimed they did n't receive the docs, and when they would finally get back to me, the docs had expired. US Bank forced me into bankruptcy -/-/- because they threatened to sell my home on the courthouse steps. I am still unable to make the payments because of my income status which is the reason I started this in the first place. At the first application I owed $ -, now thanks to their delaying tactics, I owe over $ -. They have given me lip service that they dont want me to lose my home, but yet delay, delay, delay! I think US Bank is unethical, and crooked. I even sent a registered, certified letter to the CEO -/-/-, and not the slightest response. I am - years old, have lived in my home for 46 years, and at this stage do n't want to be thrown out on the street. There is nowhere I can live where I can have what I have for what I pay. At my latest complaint I filed with US Bank, I stated I could pay $400.00 per month, even though this is still a hardship. Can you help?

U.S. Bancorp customer in California
Sep 30, 2016

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with explanation

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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