Resources for resolving common issues with ConServe products and services
You can reduce the number of unwanted calls from ConServe you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
ConServe Student loan dealing with my lender or servicer trouble with how payments are handled February 22, 2016 - I had a financial aid hold on my account for an unpaid balance. - University, - - -, -, PA -, sent my account to collect agency, Conserve. I paid my remaining balance directly to - in the amount of $2700.00, which left a collection fee left to be paid to Conserve of $800.00. I contacted Conserve to come to a settlement agreement. They told me they would have to reach out the school before accepting the terms of the agreement. It has now been 3 weeks and I have not heard anything back. I tried contacting them and they still say they are waiting to her back from the scho... |
ConServe Consumer Loan problems when you are unable to pay January 15, 2016 - I had a loan with - -, that originated -/-/- for $35000.00. By -/-/- I was unable to continue to make payments on the balance of $7700.00, as I was in danger of losing my home and had to use any available cash to make my mortgage payments. According to all three of my credit reports this debt was charged off -/-/-. -/-/- I received a notice from the SBA, dated -/-/-, that I had a debt due to them for $5800.00. On - -, - I asked for records in regards to this debt, which were sent and received -/-/-. I researched my records and SBA recor... |
ConServe Debt collection disclosure verification of debt not given enough info to verify debt December 10, 2015 - I am writing on behalf of my teenage son, who just turned - and was a student at the University - - Florida in -. He stopped going to school temporarily until he could decide what he wanted to study. He knows he owes the university money, but he received absolutely NO communication from the school regarding his debt, not even a notice that his debt would go in to collections if he did not submit a payment. My son was first contacted by PHONE from the - - - collections agency of -, NY. This was his first ever dealing with debt and neither I or his mother were home to a... |
ConServe Debt collection false statements or representation attempted to collect wrong amount November 10, 2015 - ConServe on behalf of U.S. Dept of Treasury and VA sent me a wage garnishment for repayment of my G.I.Bill for classes I dropped. They said they would keep taking - % out of my paycheck until a stop payment is received. I owed $770.00 the collection agency instead garnished $1000.00 out of my wages. Which means there was an overpayment of $240.00. I 've called ConServe and U.S. Dept of Treasury and VA and neither agencies can tell me where the money is and it has been 55 days now since the debt was paid. I do n't know what else to do because I served my country for 4 years to get my G... |
ConServe Student loan dealing with my lender or servicer received bad information about my loan November 2, 2015 - I owe Conserve -, from - - -. I offered - is the most that I can afford and asked them at least submit the request to -, however they laughed and disregarded me. I work - and it is illegal to not submit a consumers application to a lender in the even that they ask. I do not know what laws apply to protect me but I fell like they could at the least submit my request. I offered the, which is the only money I have. I am currently supporting my father who just lost his home and I feel really disrespected. ... |
ConServe Student loan dealing with my lender or servicer September 29, 2015 - -/-/-The following company, - - - , -, - - - -, -, New York -, purchased my student loan debt which has been contested in its entirety since -/-/-. - - - , - calls my residence daily in violation of certified letter sent to the them back in -/-/-. Furthermore, the company, along with all previous collectors including the original debtor has violated, at minimum, my rights under the American Disabilities Act and US Constitutions Equal Protection Clause. - -, -.threatens to excise fees over a disputed debt which they have been awa... |
ConServe Debt collection improper contact or sharing of info contacted employer after asked not to September 24, 2015 - several occassions even after my supervisor has ask Con serv to stop calling they continued and disclose i owed substantial amout of money ... |
ConServe Debt collection cont'd attempts collect debt not owed debt is not mine September 23, 2015 - I have been contacted by Conserve Inc. on and off by either phone or mail since - of 2015, about a debt that my ex-husband assumed in our divorce. On -/-/2015 at - I was contacted by phone by a woman named - - representing Conserve INC. After explaining my predicament, to yet another agent assigned to this debt, she advised me to write down the case # of the Conserve account and to write my full name, social security number, and include that I am not responsible for the debt, while she was telling me this, she put me on hold, came back on the line and told me she had given me... |
ConServe Debt collection disclosure verification of debt right to dispute notice not received September 14, 2015 - - - - allowed me to register and get books on financial aid. Two days after class started, they decided not to allow me to use financial aid after I have purchased books on my financial aid. They refused to take the books back and stuck the balance on my credit. ... |
ConServe Debt collection disclosure verification of debt right to dispute notice not received July 7, 2015 - After reviewing a recent credit file report provided by -, it has come to my attention that ConServe '', a collection agency based in -, NY, failed to send written notice of a debt, did not specify the debt amount, and did not provide a statement with my rights to dispute the debt. The company has operated under unlawful pretenses and has violated the Federal Fair Debt Collection Practices Act. I seek an outcome through the ConsumerFinancial Protection Bureau that will rectify this gross consumer rights injustice. ... |
ConServe Debt collection disclosure verification of debt right to dispute notice not received July 2, 2015 - Trying to settle with Conserve who was outsourced by - which is the company that deals with financial accounts for - online. I do owe - to the school. I lost my job and could not pay. I now am trying to pay and spoke to Conserve about a settlement. I will pay - plus some fee, but not -. Which they are trying to collect and not even negotiate. Even - was trying to reach out because they do n't understand. I asked conserve where this excess fees came from, and they just said that they can tack on anything. ... |
ConServe Debt collection communication tactics threatened to take legal action May 29, 2015 - Contacts me at work after i told them it is not acceptable and that my job was now in jeopardy because of their calls ... |
ConServe Student loan can't repay my loan May 1, 2015 - I went to - universities with the promise that I would get a job that would enable me to make good on my investment in student loans. - My family took good care of me and wanted me to be successful, and I strove for that - especially in the wake of my parents ' divorce. I was high school -, ran -, - in school -, etc. I had - and - GPAs at my universities, respectively. I am a good person, and I pay my bills on time. I currently have a full-time non-profit job. However, my credit score - which is terrible on account of delinquent student loans - is holding me back fro... |
ConServe Student loan dealing with my lender or servicer April 25, 2015 - My son 's student loans were referred by the - - - - - ( - ) to- Services of -, New York for collection. I wrote ConServe on -/-/-/-/- requesting copies for balance sheets for the - loans, showing how the payments I had made for several years had been credited. On -/-/-/-/-, they responded with statements of the totals owed for the - laons, but not the breakdown of payments that I had made. I wrote them on -/-/-/- again requesting balance sheets for each loan, so I could ascertain how the payments that I made had been applied. I r... |
ConServe Debt collection false statements or representation attempted to collect wrong amount March 31, 2015 - Conserve has been calling my number since - stating that I owed a student loan for $3900.00. They indicated that I could be placed in a repayment plan and after - months, another provider would take over and I would be out of default status. At that time, I started paying $150.00 per month. They still called constantly requesting financial info such as pay stubs, - and - form. They called once and stated that I needed to start paying $1600.00 per month on this loan. I told them that I could not afford this. They continued to call and call. They then stated that I needed to pa... |
ConServe Debt collection communication tactics used obscene/profane/abusive language March 26, 2015 - Was unaware of debt owed and no contact was attempted by the collection agency or the school. I found out when I received an email from my credit report monitoring company contacted me. ... |
ConServe Debt collection cont'd attempts collect debt not owed debt is not mine March 23, 2015 - I applied to - University in - -, CA. However, I never attended any - at the -. I spoke with someone from the - and informed them I would not be going there after all. They said I would be dropped from classes that they signed me up for. Now they have sent me to collections for $5000.00 in tuition costs for an education that I never received. I never attended any classes at all. ... |