ConServe Debt Collection Complaint

Non-federal student loan False statements or representation attempted to collect wrong amount

ConServe Debt collection department,

Non-federal student loan False statements or representation Attempted to collect wrong amount Texas

ConServe on behalf of U.S. Dept of Treasury and VA sent me a wage garnishment for repayment of my G.I.Bill for classes I dropped. They said they would keep taking - % out of my paycheck until a stop payment is received. I owed $770.00 the collection agency instead garnished $1000.00 out of my wages. Which means there was an overpayment of $240.00. I 've called ConServe and U.S. Dept of Treasury and VA and neither agencies can tell me where the money is and it has been 55 days now since the debt was paid. I do n't know what else to do because I served my country for 4 years to get my GI BIll, and I 'm being punished like this, I go to work everyday and I 'm being put further and further in debt because of this. How can I pay other debts if this agency is taking more money than owed on that specific court ordered garnishment? I have not received any documentation stating the debt was paid nor have I received anything telling me what they did with the overpayment, whether it was applied to another debt or whether it would be sent back to me.

ConServe customer in Texas
Nov 10, 2015

* Source: CFPB Complaint Database

ConServe response to complaint:
Closed with explanation

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