ConServe Student Loan Complaint

ConServe Student loan department,

Non-federal student loan Dealing with my lender or servicer New York

My son 's student loans were referred by the - - - - - ( - ) to- Services of -, New York for collection. I wrote ConServe on -/-/-/-/- requesting copies for balance sheets for the - loans, showing how the payments I had made for several years had been credited. On -/-/-/-/-, they responded with statements of the totals owed for the - laons, but not the breakdown of payments that I had made. I wrote them on -/-/-/- again requesting balance sheets for each loan, so I could ascertain how the payments that I made had been applied. I received no response from them. On -/-/-/-/- my son receioved notification that his federal tax refund of over $1000.00 had been offset at the request of -. On - he received notification that the same - loansad been referred to - - - for collection. I wrote - on -/-/-/-/- disputing the debt, and requesting the same information that I previously requester from ConServe.