Checking account Account opening, closing, or management
Fifth Third Financial Corporation Bank account or service department,
Checking account Account opening, closing, or management Illinois
On - -, 2015, I went to the Fifth Third Bank in -, IL and closed out my account in person. I was assured that the account was closed. - - re-opened this account after unauthorized and/or fraudulent charges attempted to come through. They did not pay anything, but proceeded to charge upwards of - NSF charges. They never contacted me by phone or mail to let me know the account was re-opened. They simply sent me to a collection agency. In addition, no statements were provided or overdraft letters. Finally, my contractual obligation with the bank ceased when I ended my relationship with them. Finally, how can a bank charge over - NSF fees when they were not out any money??
Fifth Third Financial Corporation customer in Illinois
Mar 10, 2016
* Source: CFPB Complaint Database
Fifth Third Financial Corporation response to complaint:
Closed with monetary relief
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