Fifth Third Financial Corporation Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Fifth Third Financial Corporation Bank account or service department,

Checking account Account opening, closing, or management Illinois

On -/-/2015, I closed my bank account in person at the -, IL location for Fifth Third Bank. 5/3 re-opened this account and proceeded to charge me upwards of $900.00 in NSF fees, although I had closed the account in person. Any transactions that had come through were unauthorized and/or fraud. 5/3 failed to notify me by letter, phone call, or provided me with any statements indicating the account was overdrawn. In fact, they had blocked my online banking user id, so I was never even able to look at the account again after it was closed.

Fifth Third Financial Corporation customer in Illinois
Mar 19, 2016

* Source: CFPB Complaint Database

Fifth Third Financial Corporation response to complaint:
Closed with explanation

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