Review and analysis of over 13 Other Special Purpose Card complaints against Empowerment Ventures, LLC
Empowerment Ventures, LLC consumers have reported over 13 official complaints related to Other special purpose card. Out of the 13 consumer complaints against Empowerment Ventures, LLC, 0% were disputed by the consumer (i.e. the consumer was not happy with how Empowerment Ventures, LLC responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Empowerment Ventures, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues June 18, 2016 - I had the Rushcard since -/-/-. -/-/- they were having technical issues and people were not able to access their money. They stated that they would be compensating it 's customers for the problems they encountered just as I was in the process of moving my direct deposit from them. I opened a - account and have been with them since. Recently, I wanted to go back to Rushcard because I liked getting paid 2 days earlier. On or about -/-/-, I called Rushcard to make sure everything was ok with their system and if my account was ok for direct deposit again. I was told that ever... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues November 24, 2015 - Im a customer of rushcard, during the debacle from last month. I have to receive a merchant refund in the amount of - that was credited to my card on - - 2015. Ive contacted Rush on numerous occasions regarding the issue. No one callled me back. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 29, 2015 - I ordered a replacement card - - and it is now - -. I have called rush card several times and they can not tell me anything. I have called - a day the phone either hangs up or i am on hold for - hours to be told they can not upload anything due to the system outage. I am a single mother and have n't been able to access my money for 17 days and i can not get any answer to solution to problem. I keep being transferred, placed on hold, hung up on, call does n't go thru. And no answers to the solution. Now i have to sit here with no card, no answers, no money, no solution to the ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 28, 2015 - On - - Rushcard did a " system update '' and because of that i have not had access to my funds for almost 3 weeks now. Everytime i call i am on hold for hours or the phone keeps hangimg up. I spoke with a rep on Monday and was told the update glitch would be fixed that day and i would receive a text when my card was all set but i never received it and my card still didnt work. I have no access to my funds and had to decide to pay rent or my sons tuiton for school and because i chose rent my son will no longer be able attend until my balance is caught up. I already have my mother paying m... |
Empowerment Ventures, LLC Prepaid card fraud or scam October 28, 2015 - Have a rushcard loaded money cash on -. Funds still not avaliableand its now -. Keep calling a d sending emails only got - reply saying cant access my info. Called back finally got through only to be transferred put on hold for - and hung up on. I have - kids this was groceries ang car insurance moneymy dad sent. Had to borrow from someone to pay it. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 28, 2015 - i made a payment 4 days before my car payment due date and rushcard has not sent my funds. I called to see whats going on and they stated no one can make online payment. I have more then enough funds and i asked to talk to a manager i was put on hold for - min. ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 26, 2015 - I have been a - holder for 7 years. Right now I ca n't access my account to pay for medication for my daughter who has a very serious illness. This is so unfair and - should be working to get there customers there money. They can somehow have customers go into any bank to get a cash advance. My daughter also has -. My grandson has a condition where a -. She ca n't get access to her last deposit to get his medications or pay his co pay to see the Dr. - customers need there money ASAP and now it 's impossible to even contact them. Something needs to be done because my daughter and... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 24, 2015 - It has now been almost 2 weeks and I have n't been able to access any of my money.. this issue started - - and still persist till this day. I have n't been able to get anyone on the phone the line keeps hanging up on me. I can finally go online to if see my funds are there which they are but the card they have there on the account is my old expired card ... At the end of the day I just want my money back that I worked hard for ... My vacation has already been ruined by this unfortunate event in which I have finally accepted, but I will not accept this unprofessional conduct by Rushcard. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 22, 2015 - Hello, for two weeks and still counting not able to access my money and ca n't get thru RUSH card customer service phone or email line. ... |
Empowerment Ventures, LLC Prepaid card managing, opening, or closing account October 21, 2015 - Rushcard perform a system upgrade on the morning of -/-/2015 and ever since then I have not been able to access my funds. I have gotten the same answer for the past 9 days and they have all been inaccurate. I have called at least 3-4 times a day since -/-/2015 and I never got my issue resolved. I have bills to pay and ca n't because they can not or will not figure out what has happened to the funds I loaded previously not can they tell me when the funds I have directly deposited from my employer will be available ... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 16, 2015 - We are on Day 5 of no access to our accounts with Rushcard. My husband 's - direct deposit is not in his account. We can not speak with anyone, we can not get a text balance and we are locked out of our accounts. Rushcard has had five days to fix this and no one is getting satisfaction. I 'm sure this is illegal and I hope there is something that can be done. Quickly. ... |
Empowerment Ventures, LLC Prepaid card adding money October 16, 2015 - I have a rushcard and they sent out an email last week saying they was going to be doing updates on -/-/2015. That was fine and went I went to check my account the little I did have in there was gone. They made an statement that whoever was getting paid 2 days early or the day before will not get it until their payday. Today -/-/2015 is my payday and I have n't not got anything. I check my card on -/-/2015 it was money on my card and then when I went back to check it again it was gone. I have bills that are due and kids that need stuff. Rushcard mess up everything. Once I get... |
Empowerment Ventures, LLC Prepaid card unauthorized transactions/trans. issues October 13, 2015 - My payroll check was direct deposit to my rushcard and it 's not there talking about they doing a upgrade system I have bill that due and kids that I need to feed ... |