Empowerment Ventures, LLC Prepaid Card Complaint

Other special purpose card Managing, opening, or closing account

Empowerment Ventures, LLC Prepaid card department,

Other special purpose card Managing, opening, or closing account Tennessee

Rushcard perform a system upgrade on the morning of -/-/2015 and ever since then I have not been able to access my funds. I have gotten the same answer for the past 9 days and they have all been inaccurate. I have called at least 3-4 times a day since -/-/2015 and I never got my issue resolved. I have bills to pay and ca n't because they can not or will not figure out what has happened to the funds I loaded previously not can they tell me when the funds I have directly deposited from my employer will be available

Empowerment Ventures, LLC customer in Tennessee
Oct 21, 2015

* Source: CFPB Complaint Database

Empowerment Ventures, LLC response to complaint:
In progress

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