Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

Other special purpose card Unauthorized transactions/trans. issues Georgia

It has now been almost 2 weeks and I have n't been able to access any of my money.. this issue started - - and still persist till this day. I have n't been able to get anyone on the phone the line keeps hanging up on me. I can finally go online to if see my funds are there which they are but the card they have there on the account is my old expired card ... At the end of the day I just want my money back that I worked hard for ... My vacation has already been ruined by this unfortunate event in which I have finally accepted, but I will not accept this unprofessional conduct by Rushcard. I also feel that its messed up how no one has stepped up to help us. why? is it because we do n't bank with - -, -, - - etc. Sorry but our money matters too and it pays taxes just like every one else 's does. I 'm a single Female without kids and a - - that do n't make much as is but get almost $200.00 dollars taken from me every two weeks for taxes. I want to know what our Government that I pay so well is going to do to help us tax payers that has been effected by this.