Empowerment Ventures, LLC Prepaid Card Complaint

Empowerment Ventures, LLC Prepaid card department,

Other special purpose card Unauthorized transactions/trans. issues California

I have been a - holder for 7 years. Right now I ca n't access my account to pay for medication for my daughter who has a very serious illness. This is so unfair and - should be working to get there customers there money. They can somehow have customers go into any bank to get a cash advance. My daughter also has -. My grandson has a condition where a -. She ca n't get access to her last deposit to get his medications or pay his co pay to see the Dr. - customers need there money ASAP and now it 's impossible to even contact them. Something needs to be done because my daughter and - year old grandson needs that money. Please my family is suffering right now and it seems like no one cares.