Review and analysis of over 23 Home Equity Loan Or Line Of Credit complaints against JPMorgan Chase & Co.
JPMorgan Chase & Co. consumers have reported over 23 official complaints related to Home equity loan or line of credit. Out of the 23 consumer complaints against JPMorgan Chase & Co., 22% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase & Co. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against JPMorgan Chase & Co. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure June 3, 2016 - I got behind on my payments on my second and third mortgages. Under threat of foreclosure I forwarded Chase checks to satisfy all due amounts on - -, 2016. I did not hear that my checks were received or cashed until I contacted a Chase representative on - -, 2016. At that time I was advised that the amounts that I had looked to be enough to reinstate - mortgages. I was advised that - mortgage would clearly would be reinstated. On the other mortgage the representative was uncertain as to whether I sent enough money 's in. He advised me he would contact me should additional fee... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 31, 2016 - On - -, 2016 I sent a Qualified Written Request to Chase ( - ), - - -, -, OH -. The letter requested the following information : " Please provide any/all Broker Price Oprinion ( s ) ( BPO ) that have been solicited/initiated by Chase for specified property. Provide the name ( s ), date ( s ) and fees associated with said BPOs. Please provide copies of any/all appraisals solicited/initated by Chase for said property. Provide the name ( s ), date ( s ) and fees associated with said approaisals. Please provide the name ( s ) of any contractors, vendors, brokers, hired ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 27, 2016 - This complaint is against Chase bank - Line of credit Acct. # - 1- My line of credit was modified ; my first payment was made on -/-/- for $160.00. I recalculated the payment for the last 5 years and it was supposed to be $160.00 What do I want? Adjust my account to reflect the correct payments, and send me a check for the difference. The bank MUST show me their step-by-step calculations. This should not be a mystery. 2- Chase sent me a letter in - - and again in - -, detailing the new payment is $160.00. However, when I made the payment, it was increased to $... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 25, 2016 - I have been pursing a short sale process with, Chase since, - -, -. The - lender, - ( since submitting a complaint with CFPB in - -, - ) has granted me permission to pursue a short sale of the property. Chase, is a the - mortgage, which is a Home Equity Line of Credit. Chase continue to delay making a decision on my case. I can no longer afford to keep the home, due to a financial hardship. I am retired, and living on a fixed income. The home is a --story townhome, with - steps. I am experiencing health problems, which requires me to see several physician month... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 20, 2016 - Chase sent a letter dated - -, - entitled " Make your first trial payment on time to accept this offer for your home equity account ''. The letter stated, " Congratulations! We 're writing to let you know that you 're approved for a Trial Period Plan payment schedule detailed below : '' .. '' Make these ( three ) payments ( of $2100.00 ) instead of your regular home equity monthly payment, even if you receive a monthly statement that shows a different amount ... If we do n't receive your first payment by -/-/-, you 'll no longer be eligible for this payment schedule or a p... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account May 15, 2016 - In accordance with the - - Settlement, I believe Chase had to settle the second mortgage on the property so wrote it off in order to foreclosure on the Washington Mutual Bank FA mortgage. If you look at the documents I will provide, it went into collections in - and then in - after it was written off, JPMChase removed almost $ - from my checking account. It has taken me years to the get the accounting for this account and as you can see, there is no credit for the $ -. Where did my money go?... |
JPMorgan Chase & Co. Mortgage application, originator, mortgage broker May 11, 2016 - On -/-/- I applied for a mortgage pre-approval. I was denied in significant part because of the ratio ( % ) of revolving credit utilized compared to revolving credit available. There were other issues that I have been able to correct, however not the terms of a Chase second mortgage. Page - of the attached file is the merged credit report from - showing my revolving credit balance as $35000.00 and available revolving credit as $7500.00, a utilization rate of 78 %. Also note on pp. - that both - and - identified ( factor - ) the proportion of balance to limit on r... |
JPMorgan Chase & Co. Mortgage settlement process and costs May 7, 2016 - In - JP Morgan Chase appraised my home at a little over $ -. The first lien was $ - with - - -. Chase granted a line of credit for $ -, interest only loan, at a variable interest rate, with a payment of about $ -/mo. So, now I had a second lien, making the total of both liens $ -. As the end of my term was approaching, in -, I wanted Chase to refinance the LOC into a fixed rate, conventional loan. Chase claimed my home was no longer worth $ - and that I was upside down in equity. MY new home value was estimated at $ -. I was stuck with the interest only loan... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure May 7, 2016 - We have been trying to get a loan modification with Chase Bank since - -, -. We asked for a loan modification and a reduction in principal since we have been paying a interest only payment from -/-/- through -/-/-. They would not work us at all, however in - Washington Mutual who was the original lender assigned the deed to Chase even though Washington Mutual went out of business in -/-/-. We are asking for a reduction in principal and forgiveness as we can not afford the payments on this - mortgage / heloc. We are asking for relief and help in this case. ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 30, 2016 - My former husband and I took out a home equity line of credit, or - mortgage, with Washington Mutual in -/-/-. The interest rate was a variable rate of the Prime Rate plus 0 %, and the monthly payments were interest-only payments. We made these payments for years, on time, every month. With the financial crisis in -/-/--/-/-, Chase ( JPMorganChase ) apparently swallowed up Washington Mutual and took over our helc. Chase then cheated us by unilaterally changing our variable interest rate from Prime + 0 % to a fixed rate of 3.25 %. Chase billed us at this erroneous interest ra... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 25, 2016 - I entered into a written repayment plan With Chase. While making all required payments under the plan according to the plan terms, Chase kept sending notices of intent to foreclose. I filed a complaint with CFPB ( case number - ) in - 2015. Chase responded by stating that if I make all plan payments in accordance with plan terms, Chase would not pursue foreclosure activity. I completed the plan in - 2015 and Chase still continues to send Notices of Intent to Foreclose. ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 22, 2016 - I was laid off in - and have had difficulty paying my mortgages on my property. I have applied for mortgage assistance through JP Morgan Chase several times and have been denied assistance. Most recently I resubmitted an assistance package in - - and until now, have not received any response from the underwriter whether I have been approved or not. For the past 90 days, the underwriter keeps requesting additional information which I submit in a timely fashion. They then take another 30 days each time to rereview my file and come up with additional documents to be requested. Each time ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure April 14, 2016 - - - is my new Foreclosure Auction Sale date. This is the 3rd one since - and I 'd like it postponed. Why? I 've been in loan modification - with Chase bank since - of - and have yet to receive an answer! Current on my payments until - -, I was advised by Chase that I had to be a minimum of 3 months behind to qualify for their loan modification program. At that time my loan was $420000.00 and the value approximately $80000.00. For nearly FOUR years, Chase has repeatedly removed my COMPLETE file from Underwriting, requesting information they 've already been given ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 7, 2016 - - - Regarding loan number - - for the estate of -, Mi. - The following outlines the difficulties that we have been having for the last three years with Chase Bank, with regards to the mortgage of my late mother 's home in -, Michigan. Shortly after my mother passed away Chase Bank demanded a full reinstatement payment of $4700.00 which was made on -/-/-. The following month, we went to a branch location to make a payment and were told that payments would not be accepted, due to the fact that there was no longer a loan. We spent the next three months trying to stra... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account April 1, 2016 - I am formally requesting that you DELETE this account listed below from my credit report immediately from all credit reporting agencies! CHASE HOME FINANCE LLC - I 'm in receipt of your letter dated - -, - an attempt to validate this dept and your right to report this on my credit and still expect a payment on this CHARGED OFF account. Please note that your letter, loan note and payment history is CONTRADICTORY to your statements set forth in this letter you send me for - -, - Following are inaccuracies, misrepresentations and wrongful information provided by you and I ... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 31, 2016 - My father died in 2009 with a mortgage debt that was in pre foreclosure. I inherited the property and have been communicating with the mortgage company since his death to rectify the mortgage and bring it current. I went through loan modification programs, I 've sent them a lump sum payment in which they returned and then they denied the modification and told me I had to assume the loan and while going through that process, they foreclosed on the property. Almost 2 years later they rescinded the foreclosure. I then put the property up for sale and because of the years that has passed the loan ... |
JPMorgan Chase & Co. Mortgage settlement process and costs March 18, 2016 - Chase bank was doing everything in their power through their - - -, - to avoid to settle on mortgage loan. I found this process very unethical and abusing. Under Maryland State law mediation is one of the option in foreclosure due process to meet with the lender or person representing the lender with authority to settle or be able to contact a person with authority to settle the matter at the time of mediation. This was extremely important for me to settle with Chase bank and come to agreement. Unfortunately Chase representative - -, an attorney from - - - - ente... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 15, 2016 - -/-/- I entered into a repayment plan on a second mortgage requiring me to make an initial payment of $1100.00 and remaining payments of $710.00 between -/-/- and -/-/-. Although I submitted each payment via Chase Bank cashier 's check on time, Chase began denying my payments just before the end of the repayment agreement. Chase Bank returned the payment for - - claiming the payment plan was rendered inactive on -/-/- due to missed payments for the months of -/-/- and - -/-/-. The payments for these months were processed and sent by Chase employee... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account March 14, 2016 - We have a Mortgage & Home Equity Line of Credit with JCMorgan Chase. The problem we are having is when we filed Bankruptcy Chapter -, JPMorgan/Chase was notified we were continuing our payments for the Mortgage & Home Equity Loan. We recently applied for credit & was denied. So when I checked our credit reports I found that JCMorgan Chase had reported we filed Bankruptcy on our Home Equity Loan. Our last payment was in - 2013, they wrote it off & we had a $0.00 balance. This was an untrue statement so we went to our local branch in -, IN to get this straightened out. The Chase e... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure March 4, 2016 - My father - in 2009 with a mortgage debt that was in pre foreclosure. I inherited the property and have been communicating with the mortgage company since his death to rectify the mortgage and bring it current. I went through loan modification programs, I 've sent them a lump sum payment in which they returned and then they denied the modification and told me I had to assume the loan and while going through that process, they foreclosed on the property. Almost 2 years later they rescinded the foreclosure. I then put the property up for sale and because of the years that has passed the loan ... |
JPMorgan Chase & Co. Mortgage credit decision / underwriting February 25, 2016 - We have 3 valid complaints as follows please : 1. Client has an approved short sale under the HAFA program. The 1st lender - had approved the file w/ escrow close date on -/-/2016, with $12000.00 pay off to the 2nd loan, an equity line of credit. The assigned negotiator of the 2nd lender, Chase, wont approve the file under the HAFA insisting that - approval letter should contain a specific HAFA verbiage. - however refuses to issue a special letter as requested since the bank 's letter is auto generated. -, to satisfy Chase 's request sent a letter with - signature but st... |
JPMorgan Chase & Co. Mortgage loan modification,collection,foreclosure February 24, 2016 - We were told to use a home equity line of credit to pay for the down payment on the purchase of our home. We then moved - and lost our renters. We stopped payment on the home in -/-/- and was foreclosed in -/-/-. This line of credit was written off but still shows on our credit report. We 'd like to have it removed on the account of prolonged processing and hardship. ... |
JPMorgan Chase & Co. Mortgage loan servicing, payments, escrow account February 11, 2016 - I would like to update you on the continuing abuse of Chase Bank to my father on his mortgage. Now that the bank knows that he is having trouble paying his mortgage, they are raising his monthly payments to try to squeeze him out of his home and into foreclosure before someone sues them for the predatory lending practice. His - payment was $1100.00 and his - bill was $1100.00. ... |