JPMorgan Chase & Co. Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Michigan

- - Regarding loan number - - for the estate of -, Mi. - The following outlines the difficulties that we have been having for the last three years with Chase Bank, with regards to the mortgage of my late mother 's home in -, Michigan. Shortly after my mother passed away Chase Bank demanded a full reinstatement payment of $4700.00 which was made on -/-/-. The following month, we went to a branch location to make a payment and were told that payments would not be accepted, due to the fact that there was no longer a loan. We spent the next three months trying to straighten this matter out with Chase, to no avail, until I personally ran a deed and title search on this property, what I found was that on -/-/-, the day after we paid fully to reinstate the loan Chase changed the deed to themselves. This was formally recorded on -/-/-.


do so. Also, there is a sale date set for - -. Please see all accompanying documentation. Thank You for your assistance with this. - - -

JPMorgan Chase & Co. customer in Michigan
Apr 07, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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