JPMorgan Chase & Co. Mortgage Complaint

JPMorgan Chase & Co. Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Florida

-/-/- I entered into a repayment plan on a second mortgage requiring me to make an initial payment of $1100.00 and remaining payments of $710.00 between -/-/- and -/-/-. Although I submitted each payment via Chase Bank cashier 's check on time, Chase began denying my payments just before the end of the repayment agreement. Chase Bank returned the payment for - - claiming the payment plan was rendered inactive on -/-/- due to missed payments for the months of -/-/- and - -/-/-. The payments for these months were processed and sent by Chase employee, - - - Relationship Banker - ID : -. Apparently, Chase Bank had credited these payments to another account but with the assistance of Branch Manager- - - , we were able to correct this error and have the payments allocated and posted to the correct account. Branch Manager, - - as well as myself, expected the account to be returned to good standing after confirming the payments were sent to and received by Chase Bank, as well as these payments being properly posted to the account.


also resulted in the cancellation of the repayment plan. Chase Bank went on to send a copy of my payment history and according to their own records the - - payment was received and posted to my account as --FORCE REG PMT INTEREST. At this point, with all the investigating and assistance from both - - and - -, there is no question that all payments were sent to and received by Chase Bank and I have in no way defaulted on the contractual agreement. This latest communication from Chase Bank, continuing to reject the legally binding contract entered into on -/-/-, for no justifiable reason, is proof of fraud ( A False Representation Of A Matter Of Fact ) on behalf of Chase Bank. Chase Bank has met all elements considered when determining actual fraud : 1 ) Made a false statement of a material fact 2 ) Completely aware that the statement is false 3 ) Clear and unquestionable intent to deceive 4 ) Justifiable reliance by victim on the statement made by Chase Bank 5 ) Financial injury caused by Chase Bank 6 ) Communication by U.S. Mail constitutes Mail Fraud I am requesting the CFPB investigate these allegations and bring this to the attention of the Federal Authorities. Chase Bank has made every possible attempt to default on the contract under false pretenses.