Review and analysis of over 19 Other Bank Product/Service complaints against First Niagara Bank
First Niagara Bank consumers have reported over 19 official complaints related to Other bank product/service. Out of the 19 consumer complaints against First Niagara Bank, 21% were disputed by the consumer (i.e. the consumer was not happy with how First Niagara Bank responded to their complaint) and 95% were processed in a timely manner. 16% of consumer complaints against First Niagara Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.
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First Niagara Bank Bank account or service account opening, closing, or management March 21, 2016 - I opened up a money market account at First Niagara Bank in - - CT on -/-/2016. I was told that the APY interest rate was 1.01 % based on the advertisement in the - - as well as a verbal discussion. There was no mention that the rate was related to compounding and this was confirmed verbally with the bank officer. And that taking out the interest monthly would not affect the rate that I was to receive. After 33 days of " interest '', from -/-/- to -/-/-, I received not - of 1.01 % but rather - of 0.81 % and my printed statement says that my APY is now 0.81 % n... |