Review and analysis of over 22 Other Bank Product/Service complaints against Zions Bancorporation
Zions Bancorporation consumers have reported over 22 official complaints related to Other bank product/service. Out of the 22 consumer complaints against Zions Bancorporation, 14% were disputed by the consumer (i.e. the consumer was not happy with how Zions Bancorporation responded to their complaint) and 100% were processed in a timely manner. 32% of consumer complaints against Zions Bancorporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Zions Bancorporation Bank account or service account opening, closing, or management March 11, 2017 - Over a year ago I closed acct for - with Nevada State Bank. For over a year I have received account summary statements from the Bankcard center, -, - UT - showing I have a $67.00 credit. I have called the card holder service to receive pymt and have gone to the - branch in -, NV. to no avail. In -/-/2017 I spoke to a branch mgr who told me, after a hour on the phone, they were looking into it. Three weeks ago I went and spoke to a teller that made several calls and was on the phone for about 1/2 hour while I stood and waited. He told me they would contact me. It never hap... |
Zions Bancorporation Bank account or service account opening, closing, or management December 15, 2016 - I have a home equity loan with Nevada State Bank dba Zions Bancorp. I live in a flood zone. Every year Zions Bancorp needs proof of flood insurance coverage. This year there was some difficulty getting a declaration page from my insurance with the exactly correct name on it because Zions Bancorp changed their name in some small way so as to make the previous way the name was shown incorrect. After many, many phone calls and follow up conversations with both my insurance company and Zions Bancorp,, the representative told me everything was correct and she had received the exactly perfect declar... |
Zions Bancorporation Bank account or service using a debit or atm card November 29, 2016 - On -/-/2016, I attempted to withdraw $60.00 from a Zions Bank ATM machine located at - - - -, -, UT. During the transaction, the machine malfunctioned and the door closed before I could extract my entire withdrawl. I was able to retrieve a torn $20.00 bill ; however, $40.00 went back into the machine and the door closed. I attempted a - transaction immediately following the - for $20.00 to see if I could get the original $40.00 to also release from the machine. It did not ; therefore, I was shorted $40.00. Later that day, I went into the Zions Bank branch and... |
Zions Bancorporation Bank account or service making/receiving payments, sending money November 24, 2016 - For years we have used billpay to make a payment to Nevada State Bank without problems. In - we received a notice stating no payment has been made. On -/-/2016 a payment was deducted from our account at a - where my wife works. On -/-/2016, a past due statement arrived in the mail. -/-/2016, On a 3 way call with billpay and Zion, NSB 's parent company, My wife was told to stop pay and reissue another payment by a Zion rep named -. - reissued another check and sent a letter of good faith. On -/-/2016, per - made a 3 way call to billpay and this time got -. They finally... |
Zions Bancorporation Bank account or service account opening, closing, or management August 20, 2016 - I visited a branch of Zion 's Bank a few months ago and received a copy of my statement. The statement had an address on it that was unfamiliar to me. The address was - - HOLD AT UT - - DO NOT MAIL. I did some research and found that the address belonged to Nevada State Bank, an affiliate of Zion 's Bank. The address involved a service called External Transfer to a Friend. I spoke to a representative from Nevada State Bank who told me there was an online account under my tax ID and name, ( along with a signature card ), at their bank. I asked if she could send me a copy of the sign... |
Zions Bancorporation Bank account or service account opening, closing, or management August 20, 2016 - A handwritten letter from another bank customer arrived tucked into official correspondence from the bank. The handwritten letter was from my parents who I 've gone to great lengths to severe ties with for safety reasons. The letter addressed a banking request ( they wanted me to remove my name from their safe deposit box ). The letter then included personal questions and information about my children as well as a request to restore contact with them. This is a completely unacceptable breech of my privacy. Any request to remove my name from a safe deposit box should have been handled by th... |
Zions Bancorporation Bank account or service using a debit or atm card March 7, 2016 - This is also applicable to Credit Cards. I have a Debit Card with Zions Bank. I planned to travel overseas, but have cancelled my trip because of the blatant fraud. I went to my bank to find out terms for ATM withdrawals and purchases overseas. I was told 3 %, which seems to be standard, and not ( necessarily ) a problem. I asked for the procedure for Currency Conversion. Never heard of it. Technically, it 's called the spread, and one pays half the spread on buy and half on sell. 20 years ago when I traveled for business I used my US Credit Cards because I was simply charged the spread, no ad... |
Zions Bancorporation Bank account or service using a debit or atm card December 16, 2015 - Incorrectly charged a fee when making an ATM withdrawal ... |