TCF National Bank Other Bank Product/Service Complaints

Review and analysis of over 33 Other Bank Product/Service complaints against TCF National Bank

TCF National Bank consumers have reported over 33 official complaints related to Other bank product/service. Out of the 33 consumer complaints against TCF National Bank, 18% were disputed by the consumer (i.e. the consumer was not happy with how TCF National Bank responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against TCF National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Other Bank Product/Service Consumer Complaints


TCF National Bank Bank account or service making/receiving payments, sending money

April 2, 2017 - I am a retired - employee, and I get my check on the - of each Except if the - falls on a weekend, then I get paid on the following Monday. I have - friends who have accounts at - - and - who get their checks on the - regardless of the date. I bank at TCF. My bank then assess Over draft fees to my account, as I have automatic payments that come out on the - I would like to know why this happens....

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TCF National Bank Bank account or service deposits and withdrawals

March 2, 2017 - I have a few clients that deposit monies into my checkings and they frequent your warren office on gratiot and EVERYTIME a deposit is made the clerk gives my balance to the people I do not appreciate it and am aware it 's against your regulations because you make me show my own identification before you give me my own balance. Also discussed a deposit and where it came from I am the only one on the account so this information should n't be released from any clerk to anyone I am livid and would like this to be fixed ASAP IT HAPPENED TODAY and numerous other occasions...

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TCF National Bank Bank account or service account opening, closing, or management

October 14, 2016 - Tcf bank gave my daughter 's attorney my social security number without My permission. my daughter had a personal injury case where she won a settlement she 's a minor, so there was an order for the funds to go into a custodial account, so I asked her attorney if you could put it into an account at TCF where she already had an account he stated yes even when they 're open up an account another account without my authorization and no personal information then I got a call from the bank saying I need to come and sign information which I did not find I stated I needed to speak to the attorney fir...

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TCF National Bank Bank account or service using a debit or atm card

September 19, 2016 - I have an - - - Pre-paid card. This card allows you to " load '' funds to the card online using your debit card. I have done this for years with my credit union debit card and not had an issue. I am now primarily using TCF Bank as it is more convenient than my credit union, and attempted to " load '' funds to my - - - Pre-paid card. Unfortunately, TCF Bank has chosen to block these transactions " for the safety & security '' of my account ( or so I 'm told ). TCF Bank should not be allowed to block these transactions. My assumption is that these transactions were blocked by T...

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TCF National Bank Bank account or service account opening, closing, or management

August 9, 2016 - I have been denied a home modification twice once when I lost my job now again asking for a reduction in my interest rate I have been paying the mortgage at 6.39 % since -/-/- I lost my job in - it was for a - dealership that was cancelled by -. At that time I asked TCF bank for help but was refused I have been taking on loans to pay my mortgage payments since -. I tried to get refinanced but with my home being depreciated from a value of - in - by - appraisal to in the area of - now no bank will finance me without coming up with - I have been told. I do not...

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TCF National Bank Bank account or service account opening, closing, or management

June 23, 2016 - I requested a payoff letter for my loan and was told it would take 5 business days to process my request. I explained that I needed to close on a refinance the next day and would come to the bank to collect the payoff amount in writing. The bank told me that they could not accommodate this. I explained that I would lose my lock on the rate and no fee refi, but it did not matter. They could not help me and would not issue a letter designating the 10 day payoff amount, even if I went to the bank to get it. The bank that is refinancing my loan was highly surprised as they could do this as a same ...

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TCF National Bank Bank account or service making/receiving payments, sending money

June 3, 2016 - I utilize TCF Bank 's online bill pay. TCF allows you to set a " deliver by '' date, which is great, except it rarely actually happens. Historically, my rent check is often delivered -3 days AFTER the deliver by date. I time my payments to correspond with my payroll deposits, to make sure that I am timely with my payments. I have payments going out biweekly. The payee in this case is my Chapter - Trustee, for Bankruptcy repayment. The payment that was to be delivered by - -, was sent on - -, and actually received on - - and then deposited on - -. Meaning that...

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TCF National Bank Bank account or service account opening, closing, or management

December 17, 2015 - There are several inquiries on my report that I did not authorize, - of which looked as though when I was searching for cars. I did not authorize the dealerships to talk to other vendors/banks to get a lower rate yet that was done. This was done on - occasions ( - dealerships ) and multiple banks from each. This severely effected the inquiry portion of my credit report and my score in general. This needs to be corrected ASAP so my credit reflects correctly for now and future purchases/actual inquiries. ...

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TCF National Bank Bank account or service deposits and withdrawals

October 30, 2015 - On -/-/-, my recently deceased father was gifted an individual IRA Retirement Certificate of $2000.00 from - Wisconsin. This bank was purchased -/-/- by TCF Bank. For the last two weeks, I have been speaking with TCF Bank whom can not locate the account ; even though I have provided all the requested account numbers, social security information, and even pictures of the IRA Certificate ( attached ). TCF can not locate the account/nor can not tell me what happen to the funds. They have also not offered to honor the Certificate with interest. Myself and - siblings are the benef...

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TCF National Bank Bank account or service using a debit or atm card

June 19, 2015 - I got a chargeback from - and they paid the money to the bank and the bank claims they never got the money.- explained that they gave me the money to the bank and they did that when I involved federal agencies.- has no reason to lie but TCF does not want to co-operate. TCF needs to give me the money back ...

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TCF National Bank Bank account or service account opening, closing, or management

April 24, 2015 - I got a receipt today at TCF Bank which was very, very deceptive.The available balance included my overdraft protection account, BUT NO WHERE ON THE RECEIPT DOES IT STATE THAT THIS BALANCE INCLUDES THAT ACCOUNT.It is so easy to see they are trying to rip people off, as they will mistakenly believe more money is available than they actually have, and will overspend and get charged fees and a high interest rate on money they think is theirs.Anyone who has already overspent because of this egregious deception should be reimbursed immediately!!! ( the - and - will surely be most victimized )...

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