Review and analysis of over 9 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 9 official complaints related to Managing the loan or lease. Out of the 9 consumer complaints against Synchrony Bank, 11% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 29, 2015 - Company took - payments of $110.00 on -/-/2015, -/-/2015 and -/-/2015. applied all - payments to the account in one month and assessed a late feel on -/-/2015 ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 27, 2015 - I purchased some furniture around - of 2015 and it was financed by Synchrony Financial. Since the loan was taken out I have been making double payments to get the loan paid off. In - my computer went down and while I was shopping for a new computer and setting it up I received a communication from Synchrony Bank which reflected a $25.00 late charge because I had not made my payment by a certain date in -. How can I be regarded as late when my payoff is ahead of the game. As soon as my computer was back online in - I transferred the double payment for - to Synchrony Financial v... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 25, 2015 - Purchased an item and offered interest free for 24 months if I got their credit card ( GE Capital, now Sychrony ). I was given an amount to pay over those 24 months and set up automatic payment on GE Capital 's ( now Sychrony 's ) website. Problem is twofold : 1 ) Not really interest free, it is interest deferred ; and 2 ) the monthly payment they set up for me was a minimum amount and not sufficient to pay off the amount in 24 months. On 25th month, got hit with interest charges and late fees retro to the original principal amount, even though - % of the principal had been paid. That was 3... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 22, 2015 - -/-/- we purchased furniture from Ashley Furniture. The loan was with GE Capital, loan number -.The payments were interest free for 3 years. The store salesman said to just set up a constant payment of - and forget about it for three years. " What could be simpler '' .The payments were - dollars a month. A few months into the loan they changed the payment to -. I adjusted my payments. Then they changed the amount again, without my knowledge. I continued to pay - but this became partial payments which allowed them to begin charging fees that grew and grew. When I discovered ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 21, 2015 - A payment was electronically sent to Synchrony Financial from - bank on -. It cleared on - ( the due date ) but was posted with a - date and I was charged a $25.00 late fee. The posting should have reflected the date the payment was received - - not the date is was actually posted. I called Synchrony Financial and they waived the late fee but would not admit they posted the payment with the incorrect date. My worry is that Synchrony Financial are doing this routinely to other customers and this could be reported to a credit agency thus affecting peoples credit rating. ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 16, 2015 - I have been regularly paying my Synchrony Bank bill. The account balance at the last statement was $840.00. I went to pay today and I have $3400.00 in interest charged this month. They told me the 0 % interest came due on -/-/15 and if I do n't pay the $840.00 off, I will then be required to pay this extraordinary amount of interest. I had no idea this would happen and am at a loss. Is this legal? ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease November 2, 2015 - In - I financed a motorcycle loan with GE Money Bank, SYNCB/- out of -, SD -. During the 6 years that the loan was in place I was late only - time which was due to an error on my part and this took place in - of -. Since that time I had made special effort to pay all of my loan payments on time even paying more then the required amount with the intent of paying off the loan early. I even called in to determine the payoff if the loan was paid off early and was informed that the type of loan that I had it would not benefit me to pay it off early as there would be no cost sav... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease October 17, 2015 - I secured a loan from Synchrony Bank on -/-/2015 for $ --I repaid the loan in full on -/-/2015By mistake I paid again on -/-/2015I reported this overpayment of $23000.00 on -/-/2015 and asked for my money backThey said they would send it within 5-15 daysThey never sent it. I 've called several times to request the money, most recently today. Now they are telling me I have to wait 5-15 days again! ... |
Synchrony Bank Consumer Loan managing the loan or lease managing the loan or lease October 14, 2015 - No credit line increase allowed, Synchrony Bank/Care Credit. CFPB has continually denied my request to increase my credit line, without explanation in an expeditious and thorough explanation for the denial of an increase of my credit line on my Care Credit account. This has caused me duress and expenses incurred that should have been charged to Care Credit, but denied because of your credit bureau. If this is not resoled within 3 days of this post I shall pursue legal action against you and file complaints with any and all agencies under which you are governed. I have exemplary credit and a ... |