Review and analysis of over 9 complaints against Citibank
Citibank consumers have reported over 9 official complaints related to Received bad information about my loan. Out of the 9 consumer complaints against Citibank, 33% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 22% resulted in non-monetary compensation.
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Citibank Student loan dealing with my lender or servicer received bad information about my loan January 17, 2017 - Citibank is reporting the wrong default date. I graduated -, I had a 9 month grace period before I was in default I never made a payment. My default date should have started -/-/- on all - of my loans. They are not reporting it as such on my credit. I want them to correct that date. my 7 year period has ended.... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan September 20, 2016 - I never had an account with Citibank for student loans. There was someone else that opened up accounts in my name and I did not receive any benefits from the loans. None of the money went to my college, for my degree. Now, Citibank keeps bothering me and taking me to court. This is embarrassing because they keep sending court documents to my job. They froze my bank account -/-/- to -/-/2016- when I had the issue resolved in court. They froze my account again on -/-/2016. They will not answer my calls, emails or fax. The only time I was finally able to talk to someone -/-/-, the w... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan August 28, 2016 - Please be aware that I have submitted a similar complaint twice, but both times Citibank has found ways to avoid responding. As I was unable to reach a resolution, I am supplying more information in this complaint. Prior to - I knowingly and voluntarily co-signed on - of my sister 's private student loans taken through CitiBank for her master 's program. Subsequently, beginning in - - and continuing through - without my consent or authorization - - - - more private student loans were issued to my sister using my electronic endorsement. - - purchased the loans... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan August 10, 2016 - As I understand this issue, a student loan account was opened in 2004 for my continuance of education. During this time I had repeatedly tried to resolve the debt through settlement, however, CitiBank did not accept any terms and turned the matter over to a collection agency. The collection firm hired did not follow fair debt collection practices and was forced to remove the charge. CitiBank has now taken this matter a step further and not only have it showing on my credit as a closed/charge off account, but additionally a LATE payment since at some point they have assessed an $8.00 charge t... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan July 1, 2016 - Prior to -/-/- I knowingly and voluntarily co-signed on - of my sister 's private student loans taken through CitiBank for her master 's program. Subsequently, beginning in - - and continuing through - without my consent or authorization -/-/- more private student loans were issued to my sister using my electronic endorsement. - Bank purchased the loans at some point after the loans were issued. In - -, I sent dispute letters to - requesting verification of the debt. In - - - responded and insists that because my social security number, date of birth ... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan April 1, 2016 - Behind in payments on my daughters student loan, as co signor I got involved with the bank. On - -, 2015 they called and said I would have until - -, 2015 before it went to collection on - -, 2015. I made the payment that evening and it cleared that evening. The very next day the school paid the loan off in full without any communication with us either from the bank or the school. The school then sends the loan to collection without any communication with us and collection agency adds -. I feel that the bank told me I had 30 days and the very next day closed the account ou... |
Citibank Student loan dealing with my lender or servicer received bad information about my loan January 1, 2016 - I received a credit score hit due to payment delinquency for a student loan -/-/-. I reached out to citibank -/-/- to request that they clear this issue given the circumstances at that time : 1 ) I never received the notification that - - was going to sell my loan to citi because I physically moved residences and therefore 2 ) I did not realize I had to re-establish an automated payment calendar with a separate entity which led to the 3 late payments before I took notice and paid. Given that I have a stellar history of making payments and had advance paid the entire amount in f... |