Review and analysis of over 2 complaints against Access Group
Access Group consumers have reported over 2 official complaints related to Threatened to take legal action. Out of the 2 consumer complaints against Access Group, 50% were disputed by the consumer (i.e. the consumer was not happy with how Access Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Access Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Access Group Debt collection communication tactics threatened to take legal action June 7, 2015 - My student loan was sent to a collection agency -/-/-. I have been making - monthly payments on my loan, and have never missed a payment. Last month on - -, I was let go from my employer and had no savings to cover expenses. I called - - - -, the collection agency handling my loan to let them know I would be unable to pay my loan until I found employment. I told them I was renting and had no assets and since I was unsure how long I was going to be unemployed and what my unemployment would entail, I needed to make sure that I have enough funds to cover the essentials, ... |