Review and analysis of 8 consumer complaints against Guaranteed Home Mortgage Company, Inc.
Out of the 8 consumer complaints against Guaranteed Home Mortgage Company, Inc. Mortgage, 50% were disputed by the consumer (i.e. the consumer was not happy with how Guaranteed Home Mortgage Company, Inc. responded to their complaint) and 63% were processed in a timely manner. 25% of consumer complaints against Guaranteed Home Mortgage Company, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 4 |
| Loan servicing, payments, escrow account | 2 |
| Settlement process and costs | 1 |
| Credit decision / Underwriting | 1 |