Review and analysis of 8 consumer complaints against DolEx Dollar Express
Out of the 8 consumer complaints against DolEx Dollar Express Money Transfers, 0% were disputed by the consumer (i.e. the consumer was not happy with how DolEx Dollar Express responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against DolEx Dollar Express resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Need help with DolEx Dollar Express Money Transfers? Visit our Help Center
| Issue | Complaints |
|---|---|
| Other transaction issues | 3 |
| Money was not available when promised | 3 |
| Incorrect/missing disclosures or info | 1 |
| Fraud or scam | 1 |
DolEx Dollar Express money was not available when promised March 30, 2017 - I did a money transfer on -/-/2017 when the person that was supposed to receive the money went to pick it up he was told that the transaction number was incorrect. He went three times to try and pick up the money but Was also told that the money he was trying to receive was not there. He double checked that all his information was correct which it was and still had trouble receiving the money. It 's been 15 days now so I 'm making this claim because you failed to provide this service and for not going through with the transaction the day it was supposed to happened. I 've tried to call custo... |