Regions Financial Corporation Credit Card Complaint

Regions Financial Corporation Credit card department,

Identity theft / Fraud / Embezzlement California

I am an - driver and had a skimmer device steal my - Fuel Card information, resulting in 3 fraudulent charges. After almost 3 months, - still refuses to investigate the disputed charges or credit me for them. When I got gas at a station on -/-/2017, it said my - Fuel card transaction was declined, so I had to put it on my own visa card. The station was -, CA. -. However, the - charge later did in fact go through to my account in the amount of $51.00. Then on -/-/2017 two more bogus charges appeared on my - gas card in the amounts of $47.00, and $140.00 for stations I never went to. Also a third bogus charge appeared on my personal visa card in the amount of $95.00. A fill up only costs me about $50.00. I suspect that a card skimmer device stole my information on both cards.


must be handled directly by -. So I reported it in the - on -/-/2017 and received a message about 24 hours later saying an investigation would be concluded within 5 days. After 6 days I contacted them and was then advised of technical issues preventing them investigating the charges or allowing them to block the card. I was finally able to cancel the card myself about -/-/2017 by finding a cancellation button on the - website. As of this date, the fraudulent charges are withheld from my wages and no investigation has been started. I have attempted to communicate several times with - to resolve this, however, as of -/-/2017 they still have done nothing citing technical issues. I feel that they are just stalling me with excuses and wish to make me responsible for the fraudulent charges, in violation of regulation Z of the Fair Credit Billing Act, and possibly California Labor Laws, which prohibits employers from deducting such damages from employees ' wages.