Citibank Credit Card Complaint

Other

Citibank Credit card department,

Georgia

I purchased a - from Best Buy using their 18 month deferred interest agreement. I was unable to pay the balance in full by the end of the promotional period and was charged $940.00 in interest. I called Best Buy to see if they could reduce the interest payment. On a $2000.00 laptop, I was charged $1000.00 in interest.

Citibank customer in Georgia
Apr 05, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/201701020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankOther0.1%55.5%20.7%18.2%1.7%3.3%0.4%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.1%13.5%3.8%1.9%0.8%13.1%66.1%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
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