Bank of America Credit Card Complaint

Other fee

Bank of America Credit card department,

Other fee Washington

Bank of America - credit card. An annual fee was assessed even though i closed the account and havent used the card in many years. i called to have them reverse the fee as i closed the account in -/-/- and had paid - dollars of the - dollar fee. i told them to keep the - as it would more than cover two months of the year. they said since i used the card once ( who knows how long ago ) that a service fee is charged to the account no matter what and it is not refundable. I have not used the card in 4 or 5 years at least and feel that their previous fees more than cover any cost that they have incured from any purchase i made umpteen years ago. i feel this is ridiculous and my fee should be refunded immediately.

Bank of America customer in Washington
Apr 04, 2017

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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