Wells Fargo & Company Bank account or service department,
Checking account Deposits and withdrawals California
My checking and savings account were levied a total of $840.00 from my bank account. I was told by Wells Fargo that if I handled the problem the - ( - ) had with me, and the - faxed Wells Fargo a release-of-levied-funds letter by -/-/2017, they would return said funds to my accounts. I handled my problems with the - and they, in turn, sent Wells Fargo a fax to release my levied funds ; a fax for which the - received a return confirmation fax from Wells Fargo, at - on -/-/2017 with a " Withdrawal of Withholding Order # - '', confirming they received that fax from the -. On -/-/- Wells Fargo disregarded the release-of-levied-funds fax from the - and sent those levied funds to them anyway. When questioned, the Wells Fargo legal department said they did n't receive the release-of-levied-funds fax from the - until -/-/2017, which was past the -/-/2017 cut-off date. Wells Fargo told me
The - faxed me the confirmation fax they received from Wells Fargo at - on -/-/2017 ( included ) that proves when Wells Fargo received that release-of-levied-funds fax. The Wells Fargo legal department has lied to me and I have the proof! I keep being charged for overdraft protection for automatic payments that were in place, because Wells Fargo did n't return my money as they said they would! I have no money! I ca n't even feed my mother, for whom I take care of, and I 'm running out of gas in my car and I do n't know when I 'll get paid next. I have borrowed all I can from friends. I have all documentation from the - ( including a voice message sent on -/-/2017 saying they faxed the release-of-levied-funds letter ) showing that a mistake was made on Wells Fargo 's part and nobody else 's.
Wells Fargo & Company customer in California
Mar 22, 2017
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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