Synchrony Financial Credit Card Complaint

Synchrony Financial Credit card department,

Hawaii

I opened an account with Synchrony Bank/Lowes. My limit was set at $1500.00. I used the available limit and then made payments on the account bringing it down to $1100.00. I recently paid the balance down to $800.00 dollars. After I made the payment they reduced my credit limit from $1600.00 to $840.00. However they reported the credit limit decrease to - credit bureaus but failed to report the correct credit balance which significantly affected my credit score resulting in the denial of a loan. So it currently states on my report that I have a credit limit of $840.00 dollars with a balance of $1200.00. I contacted them prior to them reporting and they told me that they would ensure that my balance information would be reported correctly. They did not. I have paid my account consistently on time. They violated my trust with their unethical account practices.