Citibank Credit Card Complaint

Other

Citibank Credit card department,

I 'm not able to use my Macy 's Amex credit card. After each purchase my credit card gets blocked and there is no way to verify my identity online or by calling. It 's been over 2 weeks since I 'm unable to use it. CSR are telling me I should receive " something '' in mail, but my mailbox is empty!

Citibank customer in New York
Mar 20, 2017

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Website	http://online.citibank.com/
Phone	800-870-1073
Email
Address	701 E 60th St N Sioux Falls ND 57104
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