Wells Fargo & Company Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Wells Fargo & Company Bank account or service department,

Checking account Deposits and withdrawals California

Dear Office of the Comptroller of the Currency, I am writing to you because the Office of the Attorney General recommended your assistance to my case. My name is - and I am seeking legal advice. I was recently scammed by an employer online through - who exploited me using fake cashier 's checks. He asked me to deposit the cashier 's checks and then wait until the funds became available. The funds became available the following day. He asked me to take the funds out of my account and deposit them into another account as a task under his employment. The tasks were to send money to an employee at a foster care home so that the employee could buy toys for the foster children. A few days later, I noticed that my bank account was at a negative balance. I went to my bank, Wells Fargo, to figure out what was happening with my account. The employees at Wells Fargo told me that the cashier 's check had been put on hold and eventually


out, Wells Fargo proceeded to take the money that was returned from the check out of my account, leaving my account at a negative balance. I have already filed an ICC report through the FBI, but I have not heard from them since I filed the complaint on -, 2017. I have insufficient information on the employer that scammed me, but I did give the FBI information on the name, account number and routing number of the person 's Wells Fargo account that I had deposited the cash into. I believe I have given the FBI enough information to at least track down an accomplice to the scammer. I am currently waiting for a response from the FBI because I do not believe I should be held responsible for the fake cashier 's checks. Wells Fargo never once told me that the checks were fake. They simply told me that the cashier 's check was returned by the maker. I do not understand how the bank can allow fake cashier 's checks through their system. I went to the police before I filed the ICC report and the police told me to not pay the banks back. I am seeking legal advice because I am not sure if I have a case here. Wells Fargo were the ones that authorized the check. I had no idea at the time that the check was fake. I am confused as to how Wells Fargo let fake cashier 's checks through their system. I am unwilling to pay Wells Fargo back since they authorized the checks and made the funds available to me. Thank you for taking the time to read about my case. I am looking forward to your response.

Wells Fargo & Company customer in California
Mar 19, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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