Wells Fargo & Company Money transfers department,
International money transfer Fraud or scam Maryland
Here is a classic example of fraudulent Indian bank practices under the garb of technicalities and why millions of Indians do n't entrust their money with inconsistent working of banks. Customers do n't trust banks that they will get their money at the time of need with certainty ( demonetization is a unique situation ). Banks make common customer dance to the music of bank at the time of withdrawal of hard earned money. And that is why ; India is still mainly cash economy. Indian customers converted Billions of Rs. - illegal notes by paying 30 % commission to banks. I initiated a remittance ( ID # - ) of Rs. - lakh on - -, 2017 ( - ) thru - of - using e-transfer option from USA. - promised that money will reach to my registered beneficiary ( - ) in 4 working days ( not later than
to beneficiary till date ( - weeks ). Beneficiary and his family had been very upset and angry after checking with their bank for 12 days since - -, 2017 that caused a divorce between me and my friend and his family. They got the impression that it was a cruel joke ( bhadda majak ) on their emotions and well-being and they stopped talking with me and responding to my e-mails. This way, - forced me to change to another registered beneficiary ( - ) on - -, 2017 and - was informed by e-mail but they never acknowledged change. Now, it appears that my friendship with - and his family will meet with same destiny. May be their way to arm-twist a customer to extort extra commission and hold customer money for the longest! How can anyone trust - with their Power e-transfer option where they promise money will reach within 2 hours? I request you to acquire all records ( phone as well as e-mail ) from - about this case. Their phone calls always displayed bogus number. This hacker 's technique is illegal in USA. My cell phone record will also show that - called at their convenience but it was - pm - - am here ( NYT ). I have invested 7 weeks ( so far ) talking with - customer service on - and -- and that is the only way to contact - and they do n't transfer your call to any senior and appropriate officer. It has been the most antagonizing, agonizing, torturous and frustrating time of my life. They promised hundreds of time on phone and e-mail that money will be transferred within next 24 hours. Now, realizing that lot of water has flowed under the bridge to justify their immoral act ( like unending dowry demands in dowry death case ), customer service has put forward new list of demands. Is there a DNA test to determine friendship? In Indian social system, everyone is -, -, - and - which is not heard in western world. My logical concern is why these cooked-up demands were not met before withdrawing $ from my Well Fargo account in - - # - -, $3600.00 - on - -, 2017? Recently, I asked them to mail me a letter on - letter-head at my registered residential address which they blatantly refused outright on phone, rather than threatening, intimidating on phone or e-mail. Customer service agents - - - -, - - -, - - -, - - - etc. ( may be pseudo names ) at -, they sounded more like a bouncer ( unprofessional and rude ). I have yet to come across such jerks as customer service in USA in over 3 decades. Approach was that we have your money for - weeks, what can you do, you have become hostage in their eyes? Impression I am getting is that I should forget money
Wells Fargo & Company customer in Maryland
Mar 16, 2017
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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